Medical Front Desk Receptionist Job at West Tennessee Eye
Busy multi-location medical eye practice (optometry / ophthalmology) seeking friendly, outgoing front office team member
This position is the first impression a potential new patient received of our practice. This critical role is to assist patients with making their appointments and answer the top 12 questions callers typically ask. This candidate will need to be able to verbally communicate a warm welcome and concern for the caller's needs.
Obviously, excellent customer service is a must in this role. The ideal candidate needs an energetic personality, excellent computer and phone skills, and great attention to details.
Initial duties for would include the following -
- Scheduling patient appointments
- Electronically verifying patient insurance benefits
- Quickly and efficiently answers top 12 questions most callers ask and document a short summary in the patient’s medical record. Provide appropriate triage for callers, when needed.
- Support the team with confirming appointments, managing voicemails and digital communications
Work remotely is an option
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Experience:
- Medical office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
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