We are looking for an experienced Medical Receptionist to help manage our front desk and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company and will set the tone for patient visits. You will welcome patients/guests and greet people who visit the business. You will collect payments, copayments, manage cosmetic product inventory and verify insurance. Schedule patients and office meetings. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Answer, screen and forward incoming phone calls

• Scheduling patient visits
• Manage patient check-in registration
• Verify insurance for patient visits

• Collect payments and copayments as they are due for patient visits
• Be willing to cross train to handle back office Medical Assistant role when needed
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Update calendars and schedule meetings
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Skills

• Proven work experience as a Medical Receptionist, Front Office Representative or similar role
• Familiarity with health insurance carriers and approval processes
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Dermatology

Schedule:

• 8 hour shift
• No weekends

COVID-19 considerations:
All patients and staff currently wear masks, and staff undergo daily temperature checks.

Education:

• High school or equivalent (Preferred)

Experience:

• Computer skills: 1 year (Preferred)
• Customer service: 3 years (Preferred)
• Medical Receptionist: 1 year (Required)

Language:

• Spanish (Required)

Work Location: One location

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