The role of the Biomedical Technician is to perform the best customer-service experience for the installation, service, and testing of complex monitoring systems in a hospital setting, following stringent real-time patient-data requirements.

MAJOR RESPONSIBILITIES:

• Willingness and ability to travel 80-100% of the time (depending on market)
• Complete tasks on scheduled date and within a specified timeframe while offering world-class customer service
• Comply with protocols for communicating status and issues related to work orders
• Troubleshoot complex network issues to ensure acceptable quality of service
• Assist with and install complex, multi-phase systems composed of IT infrastructure and patient-monitoring equipment in both clinical and non-clinical environments
• Provide technical review of system configurations to ensure viability of system performance
• Provide management with feedback and ideas for continuous improvement
• Being a valued part of a diverse and dynamic team

QUALIFICATIONS:

• High school degree or equivalent
• Experience in healthcare and complex networks is a plus
• Professional manner, appearance, and discretion in engaging customer
• Use standard office equipment such as computers, phones, medical test equipment, and hand tools
• Satisfactory background check including state-specific requirements (e.g., fingerprinting)
• Compliance with client-specific requirements (e.g., immunizations, PPE)
• Valid driver's license with a clean driving record
• Reliable transportation for coverage area
• Clean background check and clear drug screen
• Self-guided and able to work independently
• Strong organizational skills

PHYSICAL REQUIREMENTS:

• Carry and monitor company phone, be available and responsive during scheduled and non-scheduled hours, except during rest and meal periods as required by applicable state law
• Flexible in working hours as this position will require customer support during non-regular business hours, mandatory overtime on short notice, and/or weekend work as necessary
• Lift carry, push, or pull up to 20 pounds, occasionally up to 50 pounds, with assistance available
• Frequently stand, walk, stoop, kneel, twist, crawl, and extended reach
• Regular grasping and repetitive hand movements.

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Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Overtime
• Weekend availability

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 75% (Required)

Work Location: On the road

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