Medical Receptionist

We are seeking an professional part-time medical receptionist for our Integrated Primary, Behavioral and Functional healthcare clinic located in Castle Rock. The days required are Monday, Tuesday, Thursday and Friday. The ideal candidate should have excellent customer service and who can treat our patients with respect and empathy and communicate professionally and clearly to the clinic team. We are willing to train the right candidate if they have no medical receptionist experience. Must be dependable, professional communicator and very detail oriented with computer skills. Please explain why you would be a good candidate in a cover letter and attach to your resume.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING

• Responsible for greeting all incoming patients in a friendly and professional manner.
• Co pays and balance owed should be collected at the time of every visit.
• Schedule follow-up appointments with patients at checkout
• Maintains HIPAA confidentiality at ALL times
• Insurance verification and deductible checks daily
• Complete daily huddle checklist.
• Obtain complete and accurate information from the patient for billing and demographics purposes.
• Schedule patients; greets and announces patients and visitors; and directs them as needed.
• Collects and updates patient registration via CIOSK or manually and insurance information each visit
• Occasional phone calls should be answered in a friendly and professional manner (we have an off site phone receptionist who takes most of the calls).
• All paperwork and eFax should be processed by the end of the business day
• Ensure cash box balances at the end of day.
• Ability to work and communicate effectively as part of a highly professional team.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this job.

Minimum Education/Experience

• High School Diploma or High School Equivalency
• Strong computer skills required

Preferred Education/Experience

• Office skills
• Customer Service skills
• EMR/ or computer experience preferred

Customer Service Excellence

• Demonstrate ability to be courteous and respectful when interacting with patients and family members
• Maintain patient confidentiality in accordance to policy and procedure and HIPAA requirements
• Enact proper chain of command for patient concerns or issues

Related keywords: medical receptionist, administrative assistant, medical office

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Schedule:

• 8 hour shift
• Day shift
• No weekends

COVID-19 considerations:
To Keep our staff as safe as possible during COVID 19, we have implemented safety protocols to prevent any exposure to sick individuals by our front desk.

Ability to commute/relocate:

• Castle Rock, CO 80104: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Required)

Experience:

• Receptionist/Customer service: 1 year (Required)
• Medical Receptionist: 1 year (Preferred)

Work Location: One location

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