ABOUT ADDICTION RECOVERY CARE

At Addiction Recovery Care we incorporate the best practices of clinical drug addiction treatment. We provide addiction recovery that works with a commitment to provide hope and freedom to those suffering from addictions. Our passion is to restore productive lives through a recovery program that establishes emotional health, physical wellness, and spiritual growth. Our dedication is to see transformed lives anchored in strong family relationships, meaningful careers, and social responsibility.

GENERAL
This position performs various functions, including helping to foster smooth operations within the medical department at Crown Recovery Center. They achieve this by coordinating appointments and rescheduling them as needed. They provide support to the nursing staff, medical staff, and other staff, as well as completing other duties as assigned.

QUALIFICATIONS / SKILLS

• High School Diploma or equivalent.
• Proficiency with EHR, Microsoft Office and speech recognition software
• Previous experience in hospital or other health care setting
• Excellent written and verbal communication skills
• Strong critical thinking skills
• Ability to work and thrive in pressure situations
• Punctual and reliable disposition
• Superb listening and time management skills
• Knowledge and competency in problem solving, stress management, professional ethics and team building.
• Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the job description which are related to work being completed.
• Attention to detail
• Be well organized
• Ability to prioritize work- and work-related responsibilities.
• Ability to interact with staff in a professional manner.
• Ability to coordinate and manage multiple tasks with attention to detail.
• Ability to maintain confidentiality and handle crisis situations in a calm and supportive manner
• Ability to exhibit professional and courteous behavior, consistent with the ARC mission statement, when interacting with persons of varying backgrounds and education levels to create a safe and healthy relationship with clients served

DUTIES

• Responsible for entering instructions needed for scheduling within electronic medical records database
• Take or respond to telephone calls promptly to establish or confirm appointments
• Responsible for the scheduling of patient appointments for consultations, evaluations, and treatments; follow-up or re-evaluation
• Maintain precise records of Medical Services provided via Telehealth.
• Organize the day-to-day schedules
• Utilize the Electronic Medical Records to generate reports related to Productivity of providers
• Organize productivity to maximize medical services
• Provide support in maintaining and updating client medical records
• Responsible for entering data into various electronic systems, as well as maintaining the integrity and accuracy of the data
• Utilize appropriate schedule codes in scheduling for clients with appropriate provider and time/location slot
• Provide support in scheduling outside referrals
• Ensure suitable follow-up appointments are scheduled on a weekly basis
• Provide support to other members of the department as needed.

BENEFITS

• Health, Life and Dental Insurance
• Paid vacation and holidays
• Optional company sponsored retirement saving plan (401k)
• Opportunity for advancement and professional growth with an expanding company
• Safe, friendly work environment
• Competitive starting wages offered commensurate with experience/education

Addiction Recovery Care, LLC is an Equal Opportunity Employer

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