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Mental Health Administrative Support Job at Health Affiliates Maine

Health Affiliates Maine Auburn, ME 04210

Health Affiliates Maine has an opening for a Mental Health Administrative Support /Referral Coordinator to join their team. This is a full-time, 40 hr/wk, role.

Referral Coordinator Responsibilities:

  • Accept client referrals and assign/match clients to clinicians based on client needs, insurance verification and acceptance, safety considerations and clinician/case manager location and expertise.
  • Respond to all clients and referral sources within 24 hours.
  • Be familiar with the AMHI Consent Decree requirements for referral placement and follow the agency policies in regard to timeliness.
  • Assist Outpatient Director, as requested, with placing in-house referrals and scheduling initial client appointments.
  • Maintain required documentation of referrals, referral sources, and referral processes.
  • Obtain and retain current information on outpatient and case management provider’s referral needs and areas of expertise.
  • Coordinate interpretation services for clients with interpretation needs.
  • Support the Med Management Program with their administrative responsibilities
  • Assist the Medical Director with Client Contacts and scheduling
  • Support the Outpatient Program and Director with their administrative responsibilities
  • Attend departmental and staff meetings as scheduled.
  • Perform other duties related to the position as deemed appropriate by the Management Team.

Qualifications:

Experience working with people who have mental illness and substance use disorders.

Benefits (Include but are not limited to the following):

We recognize that our ultimate success depends on our talented and dedicated workforce. Our goal is to provide a comprehensive benefits package that promotes work-life balance to support you doing your best work.

Highlights include:

  • Extensive earned benefit time package including increase adjustments at 1 year, 5 year, 10 year and 15 year anniversaries
  • Flextime and condensed work week options
  • Up to 11 paid Holidays
  • Financial programs including Dependent Care – FSA, 401k and financial advising
  • Health benefit programs including multiple medical options, onsite health coaching as well as paid life and disability insurance.

Job Type: Full-time

Schedule:

  • Monday to Friday

Work Location: In person




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