As part of the leadership of Bill Wilson Center, the Mental Health Program Supervisor is a supportive resource to the clinical and paraprofessional staff on your team. In this leadership role, you will provide administrative and financial oversight to a portfolio of programs providing Mental Health Services to Medi-Cal and uninsured beneficiaries. As a leader in Bill Wilson Center’s mental health programs, you will have the opportunity to shape program and services offered to our clients as well as develop, coach, and mentor clinical services staff in their professional journey. The Program Supervisor collaborates closely with Division leadership and County and community partners to ensure the provision of culturally appropriate, outcomes-driven, and trauma-informed services to the clients and families we serve.

AVAILABLE POSITIONS:

Our clinical services address the needs of various ages and populations, from children to young adults. Current openings are in the following areas:

· Y&F Outpatient & School-Based Services (Ages 5-21 and their families)

· Transition-Aged Youth (TAY) (Ages 16-25)

WHAT WE OFFER:

· 100% employer paid Medical, Dental, Vision, Life Insurance, Long Term Disability and Employee Assistance Program

· Extensive job training, support, and professional development

· Free expansive training opportunities in various evidence-based practices

· Generous Personal Time Off (PTO) Plan and 13 Paid Holidays

· Flexible schedules available dependent on program needs

· Mileage and cell phone reimbursement.

· Intentional Self-Care support through our Wellness Program designed to improve and promote healthy activities including Yoga & more!

· Flexible Spending Account for Health and Dependent Care and Commuter Benefits, Voluntary Short Term Disability, Supplemental Life Insurance, Voluntary Accident Insurance

· Retirement Plan with discretionary Employer Contribution
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Utilizing quality improvement processes, provide clinical oversight and program design to meet the services needs of all consumers served.

· Provide day-to-day coaching and support for staff related to administrative, logistical, and clinical needs.

· Coordinate client care and staff collaboration with program psychiatrist(s).

· Work closely with other agency programs (Drop-In Center, Safety Net Shelter, Hub, etc. to implement trauma-informed programming and outreach).

· Collaborates with other BWC managers at the worksite to ensure continuum of services across site.

· Develop and implement individualized training and professional development plans for staff.

· Provide weekly operational supervision and clinically-oriented support to Clinicians and paraprofessional staff.

· Collaborate with Clinical Supervisor to ensure staff clinical growth and enhanced service delivery skills.

· Conduct initial 6-month reviews for new hires and annual performance reviews for staff

· Approve financial requests for staff (i.e., mileage or reimbursement requests) and approve PTO requests and timesheets

· Provide progressive discipline and corrective actions for staff as warranted. Bring any serious performance concerns to the attention of Human Resources

· Ensure that all services are focused on unique individualized care which embrace the Transformation Care Planning

· Maintain all Quality Improvement practices and Santa Clara County Policy and Procedures

o Provide ongoing tracking, and review to support adherence

o Oversight of all clinical and fiscal audit standards per Program Practice

· Maintain appropriate documentation within Medi-Cal standards for behavioral health services and case management. Participate in audits as required – both internal and County.

· Participate in On-Call rotation to provide screening/ triage/ and consultation to staff.

· Maintain all Program Practices and Compliance Policy and Procedures per contract requirements and agency policies

· Ensure staff are meeting their required billable service goals

· Assist with data collection and provide reports as required and within deadlines

· Attend inter and intra disciplinary meetings representing Medi-Cal program and BWC

· Attend and participate in Santa Clara County Behavioral Health meetings and work groups

· Participate in agency Program Quality Improvement activities and initiatives

· Participate in agency Safety initiatives and proactively report safety issues to management immediately

· Ensure that sites are clean and orderly and report all maintenance or safety issues to Facilities Manager immediately.

· Regular attendance is a requirement of the position.

· Other duties as assigned.

QUALIFICATIONS:

· Master’s Degree in Counseling or other Behavioral Science, current BBS registration.

· Currently or soon to be licensed as an LCSW, MFT, or LPCC required.

· Previous experience providing supervision or leadership to staff required.

· Experience working for Medi-Cal Behavioral Health program is highly desired.

· Experience working with culturally diverse youth and families required.

· Current CPR and First Aid Certification required (or complete within 30 days of hire).

· Valid California driver's license with access to a personal vehicle that can be used for company business and current personal automobile insurance.

· Fingerprinting/background check as required by the Department of Justice and/or Title XXII regulations.

· TB test required.

· Bilingual communication skills (English/Spanish) highly desired.

· Excellent organizational and prioritization skills.

· Excellent oral communications/presentation skills.

· Ability to work independently with attention to detail

· Required to be fully vaccinated with booster against COVID-19 (if eligible or agree to receive booster at the time of eligibility)

SALARY RANGE:

$90,000.00 - $100,000.00 annually, dependent on experience and qualifications.
EEO:
Bill Wilson Center is an Equal Opportunity/Affirmative Action employer committed to building a team that represents the racial, ethnic and linguistic needs of our community. People of color, women, persons with disabilities, and persons who are LGBTQ are strongly encouraged to apply.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. Because of a need to remain responsive to the needs of our clients and BWC’s operations, responsibilities may be modified at any time.

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Are you fully vaccinated with booster against COVID-19 (if eligible or agree to receive booster at the time of eligibility) prior to employment.

Education:

• Master's (Preferred)

Experience:

• managerial: 2 years (Preferred)

License/Certification:

• licensed as an LCSW, MFT, or LPCC (Required)

Work Location: In person

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