Mutuel Clerk - Mandalay Bay Job at MGM Resorts International
POSITION SUMMARY:
The primary responsibility of the Mutuel Clerk is to assist guests with placing wagers on horse racing and sporting events from around the globe. All duties are to be performed in accordance with departmental property policies, practices and procedures.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Write, verify, and make payments on tickets for race and sports wagers in accordance with department policy and procedures and ensure compliance to applicable jurisdictional gaming statues and regulations
- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary
- Stock Race & Sports book Writer/Cashier's stations with adequate supplies; keep all stations neat and clean
- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs
- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures
- Explain wagering rules, including betting lines and odds, and procedures to guests
- Create and enter player tracking cards
- Ensure the protection of customer’s rewards and adherence to credit lines
- Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity
- Perform other job-related duties as requested
MINIMUM REQUIREMENTS:
- High school diploma or equivalent
- Work varied shifts, to include weekends and holidays
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