More Information about this Job:
The A nalyst will design and execute high level projects designed to further the performance of ComTrans NEMT Operations and the Ride to Care program. The initial project will relate to a qualitative and quantitative analysis of transportation network capacity including but not limited to identify demonstrable needs by mode, location, day and time well as how pre-scheduled and same and next-day trips are scheduled and assigned . Data will be gathered, analyzed , and recommendations made to internal and external partners . These recommendations will be used to educat e and promot e operationalization of processes designed to result in a more efficient, robust, and effective transportation provider network . This position will work closely with operations management to provide and analyze required information for decision making.

Employee status:

Regular, Full-Time, $ 6 7 ,000 to $72,000 Annual /DOE/ Exempt

Hybrid work schedule possible, some in office hours (Milwaukie, OR) along with local travel throughout Washington, Clackamas, and Multnomah Counties required.

Requirements:

Education and Experience : U ndergraduate degree required , post graduate work related to urban planning, transportation , and/or project management highly desired. At least 3 years progressively responsible experience related to public administration, urban planning project management, data analysis, and or transportation . A Project Management Professional (PMP) certification awarded by the Project Management Institute (PMI), Oregon Project Management Associate Certification (OPMA) , City or Regional Planning /Design or other related certification will substitute for one year of the qualifying experience.

Age: All ComTrans employees must be at least 18 years old

Work Schedule: Flexible and able to meet organizational needs, some evening and weekend work may be required.

K nowledge , Skills, and Abilities:

Employee must:

• Demonstrate excellent verbal and written communication skills with the ability to exercise discretion and independent judgment while communicating with stakeholders in a tactful and professional manner.
• Advanced knowledge of research and data analysis techniques, able to proactively problem-solve and make decisions based on analysis and experience with the goal to impact positive results .
• Develop workflows, tracking documents, and similar tools for planning to ensure that all project goals are met.
• Monitor, track, and manage processes related to process and design delivery.

• Develop alternative processes, workflows, schedules, scopes, deliverable packages, and similar project components as needed to help ensure the project goals are met.
• Prepare analysis reports and recommendations for implementation and communicate them to internal leadership and external partners.
• Experience in a HIPAA-compliant environment
• Ability to remain objective when making decisions
• Effectively foster relationships and communication across departments and between teams .

• Strong judgment and reasoning skills
• Ability to tactfully advocate professional opinion and elevate unresolved issues as needed to resolve conflicts
• Excellent interpersonal, oral communications, and written communications skills
• Ability to work collaboratively with multiple internal teams while prioritizing to meet competing needs
• Ability to lead and facilitate large meetings efficiently and effectively

• Innovative, entrepreneurial, and strategic attitude
• Ability to identify and break down complex issues to develop and evaluate a wide array of options and effectively implement solutions
• Ability to continually monitor and assess the performance of yourself, other individuals, the organization and the Ride to Care partnership to support growth, the maturity of processes and procedures, and suggest corrective actions, as appropriate.

Physical Requirements:
While performing duties of this job, must be able to:

• Stand, reach and extend arms.

• Grasp, feel objects or controls
• Reach with hands and arms
• Talk and hear
• Able to lift at least 10 pounds
• Sit for extended periods of time.

• Perform repetitive activities such as typing, using a telephone, computer mouse.
• Must have adequate visual acuity as required to perform activities such as viewing a computer terminal, reading
  

Responsibilities:

• Meet with stakeholders to establish and clarify specific requirements for each project

• Assist in the definition of initial project scope and objectives, involving all relevant stakeholder s and ensuring technical and operational feasibility.
• Ensure that all projects are designed, executed, and delivered on time, and within scope.
• Develop and manage workflows and processes.
• Track project performance and implementation as related to the achievement of short- and long-term goals.
• Ensure compliance with project management best practices using appropriate tools and methodologies Responsible for data collection and to develop, analyze and maintain operational reports.

• Conduct regular operational performance meetings with management.
• Facilitate the implementation of new projects, policies and procedures and analyze their effectiveness through both quantitative and qualitative representation.
• Assist in identifying areas for operational improvement.
  

Reporting Relationship:

This position reports to the Operations Manager

Measurements of Performance:

• Timeliness, accuracy & completion of all duties.
• Activities are consistent with company policy.

• Level of professionalism with internal and external customers.
• Attendance and Reliability

EEO Statement:

ComTrans, Inc. is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.
EEO Statement:
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.