Must Haves:
- 2-5 years experience in problem-solving and troubleshooting and routing & switching
- 2-5 years experience in technical infrastructure analysis and network support – WLAN & Linux
- Provide day-to-day technical supervision, high level support in multiple locations, and at all hours.
- Deliver usage/performance reports development and distribution, interfacing to enterprise processes such as incident, problem and change management, job scheduling, system automation, and analysis as assigned by management.
Day to Day:
An employer is looking for a Network Operations Analyst. This person willwork in a team environment to execute and monitor pre-scripted processes. These processes perform the tasks required to replace the in store routers. Analysts will monitor multiple daily conversions simultaneously and perform pre-install network health checks. Analysts may interact with multiple application teams, division personnel, Kroger Support Center technicians, on-site third party technicians performing the conversion and operations team members. Analyst must be able to handle concurrent conversions and make decisions concerning issue escalation. Team members will be required to perform pre-conversion checking and remediation work.
Job Types: Full-time, Contract
Pay: $25.61 - $30.14 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
Experience:
- Network monitoring: 2 years (Preferred)
- LAN: 2 years (Preferred)
- Linux: 2 years (Preferred)
Work Location: Remote
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