Network Engineer
Information Technology / Infrastructure

OVERVIEW

As a Network Engineer you will configure and operate local and wide area networks at scale in both physical and cloud environments. Operating as an individual contributor you will ensure maximum network availability, scalability, reliability, performance, and security for internal and external consumers. You will also collaborate with cross-functional teams to implement and maintain network configurations supporting various FTD business requirements and initiatives.

KEY RESPONSIBILITIES

• Collaborate with FTD resources and vendors to implement and maintain network configurations supporting business needs, and to troubleshoot and resolve issues.
• Implement and maintain effective monitoring and logging solutions to provide continuous observability and visibility into network operations, ensuring continuous network availability, scalability, reliability, performance, and security.
• Rapidly detect, troubleshoot, mitigate / resolve various technical incidents, and focus on continuous improvements to enhance response and prevent recurrence.
• Perform network maintenance and upgrades including applying service packs, patches, hot fixes, and security configurations.
• Automate repetitive networking tasks.
• Track and assess network utilization trends and participate in capacity planning activities.
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
• Create and maintain technical, procedural, and educational documentation and diagrams related to FTD's network ecosystem.
• Support and embody a culture of enablement, customer service, continuous improvement, transparency, and fiscal responsibility.
• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

• Bachelor's or advanced degree in Computer Science, Information Systems, or a related field.
• Minimum of 2-4 years' experience operating scalable, available, reliable, secure, high-performance networks in both physical and cloud (Google Cloud Platform preferred) environments.

Experience:

• Experience Configuring and managing OSPF, BGP, QOS, HSRP and/or similar protocols.
• Experience with cloud networking technologies (Google Cloud Platform preferred), and a strong desire to expand capabilities in this direction as FTD continues to migrate workloads to the cloud.
• Experience detecting and securing networks against cyber-attacks, breaches, intrusions, and other threats
• Experience with Content Delivery Network (CDN) providers such as Akamai, Cloudflare, etc.is a plus.
• Working knowledge of network monitoring and diagnostic tools (e.g. Solarwinds, tcpdump, Wireshark, NMAP, ICMP-based commands, cloud-native tools, etc.).
• Theoretical and practical understanding of the OSI and TCP/IP models.
• Proficiency with Palo Alto Networks NGFW, Cisco ASR routers, Cisco Nexus switches, and Web Application Firewalls (WAF) – experience with Juniper Networks switches and firewalls is a plus.
• Familiarity with load balancers including F5 as well as cloud-native solutions.
• Excellent understanding of Internet concepts, technologies, and protocols (TCP/IP, DNS, HTTP, TLS / SSL, etc.).
• Proficiency managing point-to-point and client-based VPN technologies.
• Ability to manage DNS and Internet domains.
• A solid understanding of Kubernetes networking concepts is preferrable, particularly within Google Kubernetes Engine.
• Excellence in navigating and prioritizing multiple simultaneous responsibilities of varying scope and complexity.
• Ability to effectively articulate technical concepts via oral, written, and other non-verbal communications.
• Demonstrated desire and ability to be self-directed, take ownership of issues, and establish a prominent level of credibility.
• Ability to work well independently and within dynamic, cross-functional teams.
• Ability to operate effectively under pressure, both independently and in collaboration with others.
• Ability to rapidly learn new technologies via mentoring, formal training, and independent research and testing.
• A genuine desire and willingness to share knowledge effectively with others.