• Strong work ethic required, able to work with minimal supervision and report into the Network Services Manager based out of NY.

• Demonstrate strong communication skills while interfacing and coordinating with other departments and staff to accomplish your tasks.

• Troubleshoot/ analyze escalated helpdesk issues reported by users. Identify any trends and make recommendations on improving process and reducing issues.

• Install, support, and maintain network infrastructure.

• Evaluate design of network and make recommendations on tuning and improving performance.

• Document and maintain network administration procedures and policies.

• Perform network address assignment, manage DNS and DHCP.

• Secures network system by establishing and enforcing policies; defining and monitoring access.

• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

• Demonstrate knowledge and make recommendations on security standards and practices.

Requirements and Qualifications:

• Escalation point for Helpdesk, knowledge of Windows support

• Network protocols, TCP/IP, DNS, DHCP, and VPN

• Voice technology experience with in house PBX and hosted PBX systems.

• Experience managing voice and data circuit installs.

• Storage communication protocols, such as fibre channel, iSCSI, FCoE

• Configuration and maintenance of Fortigate Firewalls

• Configuration and maintenance of Riverbed Technology

• Configuration and maintenance of HP/ Aruba switches, switching and routing.

• Experience with monitoring tools and setup

• BS or MS degree in Computer Science/ Engineering or related field.

• 3-5 years minimum of experience network implementations, diagramming, code updating and firmware patching, project planning, and management of third party vendors.

• Excellent verbal, written communication, and documentation skills and can provide example documentation.

• Excellent references

• Although specific certifications are not required, they are a big plus. Including:

• Cisco certifications (CCNA or higher)

• Checkpoint Security certifications

• A+, Network+, or Security+ certifications

Physical Demands and Work Environment

• The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle controls; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stop. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate to loud. Travel is minimal.