Position Summary:

The Philadelphia Department of Behavioral Health and Intellectual disAbility Services’ Trauma Response and Emergency Preparedness (TREP) unit works to plan and prepare for emergencies; responds to traumatic and overwhelming stressful circumstances, educates the public and staff regarding emergency preparedness and trauma-informed approaches, coordinates behavioral health emergency responses and long-term recovery efforts, and develops tools and identifies resources to support the overall preparedness, and resiliency to various communities in the City of Philadelphia.

Candidates for this position should possess a strong desire to work in a team-oriented, fast-paced, professional public health environment. The successful candidate for the Network of Neighbors Supervisor position will be primarily responsible for supervising Network teams responding to designated regions/communities within Philadelphia and assisting with growing and shaping the DBHIDS trauma response program, the Network of Neighbors. This position requires flexibility with scheduling and the ability to work beyond the standard workday including weekends. Candidates must reside or have strong affiliation/familiarity with Philadelphia neighborhoods.

Network of Neighbors is a network of trained individuals who are called on to support communities throughout the City of Philadelphia after violent and often traumatic incidents and support communities experiencing ongoing overwhelming stressful situations/circumstances. Network of Neighbors provides a safe space and facilitates structured conversations for the impacted community to discuss their reactions to the traumatic incident or ongoing stressful circumstances utilizing evidence-informed and trauma-informed approaches. The Network of Neighbors Supervisor position is also expected to support the Trauma Response and Emergency Preparedness unit with facilitating responses to disasters or other emergency incidents that may arise.

This is a grant-funded position. Additional funding will be sought to extend the position, but funding cannot be guaranteed. Listed salary range is demonstrative of growth within the specified EP level.

Duties and Responsibilities:

• Participate in evidence-informed Post Traumatic Stress Management (PTSM)/Psychological First Aid (PFA) Trainings to facilitate responses to traumatic incidents and highly overwhelming and ongoing stressful situations in communities
• Gain subject matter expertise in the area of PTSM, PFA, and trauma response
• Supervise and provide guidance to Network of Neighbor teams identified to support/respond to designated regions/communities within Philadelphia.
• Supervise the processing of requests for assistance including the following: conducting triage & assessments with impacted community, providing technical assistance, coordinating responses, and supporting Community Trauma Responders before, during, and after each response.
• Participate and support regional Community Trauma Responder Cluster meetings
• Strategize with the Network management team regarding the development and capacity building of the Network of Neighbors
• Collect and review per diem submissions for processing
• Develop partnerships with stakeholders from local, state and federal government as well as community-based organizations, non-profit organizations and private entities
• Facilitate communication and coordination between agencies involved in an emergency response under the direction of the Director of Trauma Response and Emergency Preparedness
• Learn and utilizing Network of Neighbors data reporting (VEOCI) and assisting with the collection and tracking of data
• Travel extensively throughout Philadelphia County for meetings, responses, and to conduct trainings and transport training materials
• Collect and submit data/outcomes for external funding and internal development
• Assist with organizing trainings and conducting presentations related to the TREP and Network of Neighbors
• Supervise developing the Network's presence in the community via advertising, email listserv of community contacts, social media, attending community meetings, etc., and networking
• Cross-system collaboration to ensure trauma-informed approaches and practices are implemented in identified and targeted areas
• Perform other tasks as assigned

Skills Required:

• Strong interpersonal skills and emotional intelligence
• Ability to listen and work with diverse communities
• Ability to work independently on projects and demonstrate initiative
• Effective oral and written communication skills
• Ability to meet deadlines and take direction from team members
• Ability to perform other tasks assigned to support the functioning of the team
• Strong organizational skills
• Ability to maintain effective working relationships and develop partnerships
• Ability to coordinate diverse groups toward a common goal
• Flexibility to handle various tasks and support team members as needed
• Ability to remain calm and present during stressful and traumatic situations
• Strong self-awareness about personal stressors and limitations
• Ability to contribute and coordinate work within a small team
• Proficiency with Microsoft Office software (Word, PowerPoint, Excel, Access)

Education and Experience:

• Master’s Degree with at least six (6) years of experience. Master’s Degree from an accredited school in public health, social work, or a related field preferred
• Experience working within public health, social work, or human services organizations is preferred
• Familiarity with Philadelphia geographic area and working with communities is preferred
• Ability to travel on public transportation as needed
• Must be able to work flexible hours, including evenings and weekends, as needed
• Must have a valid driver’s license, auto insurance and vehicle
• Ability to utilize computers and office equipment to complete daily work responsibilities.

Equal Opportunity Employment:

PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.

Americans with Disabilities Act:

Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case-by-case basis in accordance with the law.