JOB TITLE: Access Center Intake Coordinator

REPORTS TO: Clinical Supervisor

STATUS: Full-Time, 40 hrs/wk, Non-Exempt

SHIFT: 8:30 AM to 5 PM, Mon to Fri

DRIVER POSITION: Yes X No [ If yes, see note below]

SALARY RANGE: $21-$22/hr DOE

ABOUT US:

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.

SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth-focused programming. If you have the skills, passion and collaborative spirit, join our growing team of over 100 employees.

SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity and socioeconomic dimensions. We believe that inclusion of diverse perspectives is essential to achieving long-term, systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving.

ABOUT THE ROLE

The Access Center Intake Coordinator will support the flow and responsibilities of Access Center programming, case management services, and clinical services. This role is an integral part of services at SPY.

WHAT YOU’LL DO:

• Support Access Center case management and clinical teams in workflow, day to day operations, and programing of the Access Center
• Run front desk operations ensuring members are connected with needed programs and services
• Conduct intakes, assess needs, and make referrals/case assignments for new youth to virtual services/programs such as emergency shelter, housing case management, mental health services, education and employment services, pregnant and parenting services, and other SPY programs and outside agencies as applicable
• Exhibit compassion and empathy for unhoused youth through utilizing a youth-centered, harm reduction, trauma-informed, and housing-first approach
• Provide mediation, de-escalation, and other crisis interventions to youth as needed
• Participate in a team approach to supporting youth-driven treatment plans
• Work within the Coordinated Entry System (CES), utilizing HMIS/Clarity and SPY databases

to track and record data

• Prepare data collection and analysis, monthly reports, and program administration duties in a timely fashion
• Advocate by attending external community meetings with government agencies and community groups as applicable
• Work collaboratively across internal departments and assist with general SPY programming as needed
• Work within established legal and ethical guidelines
• Other duties as assigned

Requirements

WHAT YOU’LL NEED:

• 2+ years experience or equivalent education in psychology, sociology, social work, or related field
• 1+ years in experience providing direct services to high-risk youth
• Working knowledge of child and adolescent social, emotional, and cognitive development, trauma informed care and harm reduction service model
• A commitment to and passion for the mission, vision, values and culture of SPY
• A self-starter who is prepared to drive innovative solutions for an emerging organization
• An ability to work in a fast paced environment that requires effective collaboration with a variety of organizations and individuals
• Must possess great communication and organizational skills
• Proficient in Microsoft Office, Google Drive, and Slack
• Must have reliable transportation, valid California driver's license and proof of current insurance.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Changes in the environment, such as the office or outdoors.
• Physical effort/lifting, such as sedentary- up to 15-20 pounds at times.

SPECIAL CONDITIONS:

Mandated Reporting Requirements: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

COVID-19 Vaccination Requirements: In an effort to stem the significant increase in COVID-19 positive tests as a result of the Delta variant, the State Health Officer has issued an order, which went into effect on August 9, 2021, requiring paid and unpaid workers of homeless services organizations to provide proof of vaccination and/or booster (if eligible for the booster shot) or participate in weekly COVID-19 testing if still not fully vaccinated. Please send proof of vaccination to HR @ safeplaceforyouth.org. Failure to provide proof of vaccination will require the candidate to produce a negative test result within 72 hours of their first day of employment and commit to weekly testing. To request a reasonable accommodation or exemption, contact HR at HR @ safeplaceforyouth.org. Please be mindful that these accommodations are limited in nature.

BENEFITS & PERKS:

Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and vacation/sick time. We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth.

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law.

Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

To be considered further for this position, please apply to the link below:

AC Intake Coordinator (Hybrid)

https://recruiting.paylocity.com/recruiting/jobs/All/96ae6118-c548-4ffd-97d6-b6763c26cee8/Safe-Place-For-Youth

Job Type: Full-time

Pay: $21.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• In-person
• Remote

COVID-19 considerations:
All employees are required to wear masks and maintain 6 feet distance from one another.

Ability to commute/relocate:

• Venice, CA 90291: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you comfortable working in an environment with people that are experiencing homelessness that can tend to be aggressive and/or agitated?
• What kind of experience do you have with intake? Where did you gain experience from?

Experience:

• Social work: 2 years (Preferred)
• Psychology: 2 years (Preferred)
• At-Risk Youth: 1 year (Preferred)
• Harm reduction: 1 year (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: Hybrid remote in Venice, CA 90291

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