• Develop and maintain a thorough knowledge of the Company’s available services, product lines, sales territories, product applications, and applicable pricing structures.
• Develop and maintain a thorough knowledge of OEM and Global Alliance Agreements and appropriately apply to the Customer Solutions Process
• Review, process, and submit customer orders through VuPoint which will typically include:
  • Quoting parts and buy-out items
  • Quoting a single product line within the vertical
  • Verifying pricing
  • Locate material for sourcing
• Partner with the respective Account Manager, Operations and Services Coordinators, when needed, to address Customer Service issues
• Create and maintain customer trust in the Company as a quality, value-added, solutions provider
• Assist New Product Sales Specialists and Manager within vertical and at times within other vertical teams with similar duties and responsibilities as assigned.

• Education & Experience
  • Bachelor’s degree in business or engineering preferred or equivalent technical school certification
  • Alternatively, at least 2 years of experience in a customer-facing role identifying and addressing customer needs within relevant industry
• Skills & Abilities
  • Successful completion of Channel Connect Valve University for assigned product vertical (Pressure Protection and Control Valve only)
  • Successful completion of shop orientation hours for assigned product vertical
  • Demonstrate understanding and compliance with all applicable quality standardization procedures and processes
  • Successful completion of instructor-led technical training for assigned product vertical (in-house and factory)
  • Successful completion of the New Product Sales: Level I LinkedIn Learning learning path
  • Successful completion of the level I written test for the assigned product vertical
  • Strong written and verbal communication skills
  • Basic knowledge of valves and related products
  • Basic understanding of the chemical, refining and power markets
  • Intermediate knowledge of Microsoft Office software
  • Basic mechanical aptitude
  • Ability to perform job function with little supervision
• Clear background check and drug/alcohol screening

Essential Physical Functions:

• Travel: less than 5%
• Lifting up to 20 pounds
• Bending, stooping, walking

This job description is intended to describe the general nature and level of the work being performed. This is not an exhaustive list of all duties and responsibilities. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.