Office Administrator Job at Total Loss PA
Must Haves
1. Exceptional Customer Service Skills
2. Take charge mentality, no time for holding hands or being micro- managed.
3. Superstar mentality
Must visit our website www.totallosspa.com to understand our business model and determine if you will be a good fit before applying!
* Position to transition to remote within 3-6 months if desired.
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Stage 1 – Intake New Client
- Explain our business model to any inbound calls- inside sales only if/when needed
- Misc.
Stage 2 – Valuations
- Ordering photo documentation & ordering cleaning of vehicle
- Process/complete vehicle valuation reports
- Misc.
Stage 3 – Settlements
- Negotiate settlements with adjusters based on our vehicle valuation
- Misc.
Stage 4 – Closing Files
- Complete final bill/invoice
- AR/AP
- Misc.
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Base pay between $39,000 - $48,000 annual
Commissions pay - 2.5% net extra settlement increases (will explain)
Commissions Projections/month - Avg $25/file
- 50 files/month = $1,250
- 100 files/month = $2,500
Job Type: Full-time
Pay: $4,000.00 - $6,250.00 per month
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Experience:
- Customer support: 1 year (Preferred)
- Administrative experience: 1 year (Preferred)
Work Location: Hybrid remote in Auburn Hills, MI 48326
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