Office Assistant

You must live in Palm Beach or Broward County for this role, familiarity with the recovery environment is helpful.
Office Assistant - Join FARR and be part of our mission to promote quality recovery housing through provider compliance with the National Standards and Code of Ethics of recovery housing. Through open and transparent collaboration, FARR personnel guide owners, managers, and staff through the certification process.

GENERAL DESCRIPTION The Office Assistant's essential functions include direct support for the Leadership Team, as well as support for Field Staff.
This position reports to the Certification and Operations Administrators.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Answering the main phone line and returning voicemails and emails.
• Data entry
• Initiating renewals, calling, and verifying information.
• Logging inbound grievances, and assisting in investigations.
• Invoicing, receiving payments, calling on past due accounts.
• Creating and maintaining reports as instructed.
• Creating/editing/releasing certificates of compliance, as directed.
• Attending meetings and recording minutes
• Running background checks.
• Maintaining database integrity and accuracy.
• Assisting certification administrator and operations administrator.
• Assisting with event planning and execution.
• Posting and responding to social media outlets.
• Ordering supplies for remote office staff.

QUALIFICATION REQUIREMENTS

• Strong customer service skills, mindfulness, and critical thinking skills.
• Solid people skills and professionalism.
• Experience with Microsoft Office, Outlook, Excel, Outlook, Word, SharePoint, OneDrive, and PowerPoint.
• Professional and related experience that demonstrates qualifications for the position may substitute for requirements. Experience in the recovery environment is preferred.

• Sensitivity to and understanding of constituents.
• Excellent oral and written communication skills
• Proficient computer skills and technological applications
• Ability to make sound independent decisions.
• Applies judgment, ethics, best practices, and accountability.
• Understands and conducts effective verbal and written instructions.
• Strong understanding and application of confidentiality
• Ability to work productively in a team environment.
• Ability to work a flexible schedule including evenings, weekends, and on-call.
• Possesses a valid Florida Driver's license along with dependable and adequately insured transportation.
• Passes background and related employment check(s) as required.

Starting salary $42,000-$50,000 annually.
Two weeks of PTO annually
Health Insurance
Holidays
Remote position
FLORIDA ASSOCIATION OF RECOVERY RESIDENCES VALUES AND SUPPORTS THE EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Association of Recovery Residences Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunities for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodation to individuals with disabilities may be provided. Please contact the Florida Association of Recovery Residences Human Resources Office -) FLORIDA ASSOCIATION OF RECOVERY RESIDENCES VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES. If you are a preference-eligible applicant who receives notice of a hiring decision and believes that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708. The Florida Association of Recovery Residences is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (-). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The Florida Association of Recovery Residences supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies.