Office Assistant / Receptionist Job at Sedgwick
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Most Loved Workplace®
Forbes Best-in-State Employer
Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?
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Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations.
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Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
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Leverage Sedgwick’s broad, global network of experts to both learn from and to share your insights.
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Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
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Enjoy flexibility and autonomy in your daily work, your location, and your career path.
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Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.
OFFICE LOCATION
Riverside, CA - candidates must be commutable to this office.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
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Adjusts medical-only claims and minor lost-time workers compensation claims under close supervision.
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Supports other claims representatives, examiners and leads with larger or more complex claims as necessary.
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Processes workers compensation claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency.
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Communicates claim action/processing with claimant, client and appropriate medical contact.
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Ensures claim files are properly documented and claims coding is correct.
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May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims.
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Maintains professional client relationships.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
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Performs other duties as assigned.
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Supports the organization's quality program(s).
QUALIFICATION
Education & Licensing
High school diploma or GED required. Licenses as required.
High school diploma or GED required. Licenses as required.
Experience
One (1) year of general office experience or equivalent combination of education and experience required. Claims industry experience preferred.
One (1) year of general office experience or equivalent combination of education and experience required. Claims industry experience preferred.
Skills & Knowledge
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Excellent oral and written communication skills
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PC literate, including Microsoft Office products
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Analytical and interpretive skills
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Strong organizational skills
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Good interpersonal skills
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Ability to work in a team environment
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Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in California, Colorado or New York City. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the state noted in this job posting only, the range of starting pay for this role is $18.00 - $26.28. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
#entrylevel
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
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