Office Clerk Job at Cape Regional Health System
Office Clerk:
Cape Regional Health System is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. Cape Regional Physicians Associates has over 60 primary care providers and specialists, delivering services in multiple locations throughout Cape May County.
Responsibilities:
Monitors call center/office voice mailboxes and promptly routes requests for services /referral to appropriate team members. Records inbound faxes in tracking tools and routes to appropriate members. Performs basic functions related to support for referrals/authorizations/record requests/expediting departmental reports.
Description:
- Should possess the initiative and ability to set and achieve high standards of performance
- Ability to make progress on multiple assignments under time constraints
- Ability to deal with public with professionalism and compassion in stressful situations and prevent, calm, or defuse irate callers and patients by working with them to identify concerns and properly directs calls
- Ability to hear inquiries from patients, physicians, clients or staff, answer phone and speak with patients
- Elicits appropriate information to route calls to the appropriate person
- Ability to use multi-line phone system, including transferring calls and paging
We Offer:
- Competitive Base Pay with annual Incentive Program eligibility
- Comprehensive Benefit Package; Medical, Dental, Vision and Prescriptions
- Paid Time Off (PTO), Flexible Spending Accounts, Life insurance
- Tuition Assistance
- 401K Savings Plan
Requirements:
- High School graduate or equivalent
- Five years of experience in Diagnostic Imaging Scheduling
- Previous data entry/typing experience, knowledge of basic office equipment, computer experience
- Positive, upbeat disposition with ability to multitask in fast-paced environment
- Must be proficient in Word/Excel and EMR, have good organizational skills and have experience with multi-line telephone system
Click here to Explore Cape Regional Health System: https://www.caperegional.com/
Click here to learn about the area: https://www.visitnj.org/city/cape-may
Location: Cape Regional Health System · C.A.S.T. (23-6000)
Schedule: Full Time, Days, Varies
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