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Office Clerk General-O Job at State of New Mexico

State of New Mexico Taos, NM

Salary

$15.08 - $20.36 Hourly

$31,368 - $42,347 Annually

This position is a Pay Band 30

Purpose of Position

Interviews are anticipated to be conducted within two weeks of closing date.

Why does the job exist?

The Office Clerk General -O Position performs the duties of Registrar of Vital Records in the Taos Local Public Health Office (PHO). This Position provides clerical support for the Health Services Program at the Taos PHO. They work collaboratively with a multidisciplinary team to support the programs offered, including, but not limited to: Immunizations, Disease Prevention,
Tuberculosis, Harm Reduction and Syringe Exchange, Family Planning, Women's Health, Breast and Cervical Cancer and STDs and outreach activities including COVID-19 testing and vaccinations.

How does it get done?

This position provides the highest level of customer service and flexibility to accommodate the clients to query and information for daily vital records (birth and death records). This will be completed using the required Vital Record Management System, regulations, policies and procedures following a comprehensive Vital Records training. This Position provides the highest level of customer service to accommodate the Health Services clients. They monitor client schedules, call to confirm appointments, update client insurance, scan and sort documents for the electronic health record, NM State Immunization Information System (NMSIIS) entry and support, check reports/records, and provide any other support required. They effectively utilize electronic records system, check the Medicaid portal, insurance cards, proof of income, update billing address, phone number and provide a receipt to every client. They provide support for outreach activities, such as flu clinic and health fairs.

Who are the customers?

The Office Clerk General-0 Position is focused on the population ofTaos County. They serve the population of New Mexico and specifically the population of the NE Region (Colfax, Guadalupe, Harding, Los Alamos, Mora, Rio Arriba, San Miguel, Santa Fe, Taos and Union Counties) who might otherwise not have access to services.

Ideal Candidate

1. Excellent customer service and communication skills.
2. Knowledgeable and comfortable with electronic health records and computer programs.
3. Dedicated to being an active member of a highly functioning professional team serving the community

Minimum Qualification

Eighth grade education.

Employment Requirements

Successful completion of the Health Insurance Portability and Accountability Act (HIPAA) course. Must possess and maintain a valid Driver's License. Must possess and maintain a a current Defensive Driving Course Certification from the State of New Mexico or must pass and received Defensive Driving Course Certification as a condition of continued employment and Vital Records Training (will be provided once hired}.

Working Conditions

Executive Order 2021-066 requires all employees with the State of New Mexico to provide either proof of COVID-19 vaccination (including proof of a booster dose of vaccine by January 17, 2022, or within four weeks of becoming eligible for a booster dose) or proof of a COVID-19 viral test every week.

The Public Health Order (on Vaccination) dated December 2, 2021, requires Congregate Care Facility Workers and Hospital Workers to have received a primary series of vaccination by October 6, 2021, and a booster dose of vaccine by January 17, 2022, or within four weeks of becoming eligible for a booster.

Links to the referenced Executive Order and Public Health Order can be found on the State Personnel Office website homepage: www.spo.state.nm.us

Work ls usually in an office setting with direct client contact and on occasion in the community; work is In loud environments. Travel may be required to get to and from other Northeast Region local Health Offices to support clerical staffing, extensive PC use, extensive telephone usage, lifting up to 30 pounds, bending, filing involving stooping & reaching; attend workshops and meetings.

Supplemental Information

Benefits:

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Agency Contact Information: Judith Pierce 575-758-4719 Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.




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