Comprehensive Pain Consultants, a PartnerCare Affiliated Company, is looking for an experienced Medical Office Manager to join our team in Waynesville and Mars Hill, NC.

As an Office Manager at CPC, you will provide an exceptional and warm experience for all our patients, be compassionate for patients experiencing chronic and/or acute pain and have a curious mind that always looks for a way to improve. To be successful in this role, you will be a great team leader and member ready to work with others in the clinic and ready and willing to roll up your sleeves to get the work done. Our Office Managers are known for being kind and friendly, open to feedback for growth, and a role model of our values.

Our goals

• To become the undisputed, #1 recommended healthcare management services organization
• To be recognized by our patients as the industry's best musculoskeletal and pain management provider.
• To create a work environment and culture so rewarding that we become a magnet for the most talented people.

Job Duties

The Office Manager will orchestrate the daily operations of the clinic.

• Creating a warm, inviting environment for patients and teammates
• Facilitate communication and relationships with teammates, providers, and other departments
• Documenting and training teammates on processes and procedures
• Reinforcing standards with teammates
• Organizing the office to ensure everyone has the equipment and tools needed
• Evaluating the patient flow of the clinic, identifying “pain points” and engaging the team in continuously improving the operations of the clinic
• Manage employee and provider schedules
• Produce reports and use data to inform your decisions, such as patient volume and budget numbers
• Ensure safety and privacy measures are implemented and followed
• Manage local building issues
• Address patient inquiries and complaints
• Coverage is required between the Waynesville and Mars Hills clinics (schedule will be provided)

Education and Experience:

• High school Diploma/GED required
  • Associates or bachelor’s degree in healthcare preferred.
• Three (3) years of managerial experience in a healthcare setting required
• Exceptional communication and customer service skills
• Knowledge of medical terminology
• Ability to use business office equipment
• Knowledge of HIPPA and client confidentiality laws

We offer competitive wages, benefits that protect you and your family, and a 401(k) plan with a match to help you prepare for your future. We are also dedicated to building the work environment where our people grow and thrive. We want you to be a fan of where you work!

Partnercare is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions on business needs, job requirements, and qualifications — that's all. We do not discriminate based on race, gender, religion, health, personal beliefs, age, family or parental status, or any other status. We don't tolerate any kind of discrimination or bias, and we are looking for teammates who feel the same way.

Partnercare does not accept unsolicited submissions from third parties.