Summary: The Office and Patient Coordinator provides quality administrative and clerical services for program staff and assists Senior Life Solutions patients with care needs. They provide transportation to patients in a provided vehicle, as applicable. The office and patient coordinator’s responsibilities include assisting with insurance verification and billing procedures, providing clerical support to team members, assisting with patient care, and ensuring transportation is safely provided to patients. The office and patient coordinator contributes to positive team dynamics and excellent customer service. CNA, LPN or MA preferred. If you have interest in a position that offers variety serving a outpatient behavioral healthcare program, this may be for you.

Reports to: PMC/Senior Solutions Program Director or designated administrator.

This person must have up beat aptitude, work alongside other team members, problem solve and deliver the highest quality customer service. Requires the ability to establish and maintain cooperative working relationships with others including physicians, nurses, administrators, managers, vendors, and other health care industry personnel.

Interviews will take place after application/resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed and that the job scope and responsibilities are subject to change.

Your employment will be direct hire through PMC/Senior Life Solutions.

Education and/or Experience Qualifications:

Education:

High School Diploma or GED

Certification:

Current unrestricted, C.N.A. or LPN license issued by Arizona State Board of Nursing, preferred.

or Medical Assistant (MA) with proof of completion from an acceptable Medical Assistant Training Program and CCMA certification through NHA, preferred.

Current American Heart Association CPR or BLS.

Experience:

Experience in providing care to older adults in hospital or nursing facility environment.

Experience performing secretarial or clerical duties, working with computers and electronic medical records.

• Good driving record, comfort with transportation and driving a van.
• Experience transporting patients, preferred but not required.

Necessary Knowledge, Skills, and Abilities:

Knowledge of community resources for older adults, familiarity with medical terminology and medical team roles functioning with other hospital departments.

Knowledge of HIPAA privacy requirements.

Willingness to work a flexible schedule, as needed.

Strong customer service skills along with excellent written and verbal communication skills.

Positive communication skills; ability to successfully interact with all customers; continuous demonstration of courteous, cooperative and service orientated behavior.

Supports and maintains a culture of safety, quality and positive patient experience.

About PMC/Senior Life Solutions

Founded in 2003, Psychiatric Medical Care manages more than 65 Senior Life Solutions programs across the U.S. Senior Life Solutions is an intensive outpatient behavioral healthcare program designed to meet the needs of adults over the age of 65 who are struggling with symptoms of depression or anxiety often related to aging. Patients are offered services by an interdisciplinary team of caring, experienced, behavioral health professionals, which includes a psychiatrist, licensed therapist, and registered nurse.

To ensure we retain and invest in great people, PMC provides its employees with excellent benefits, recognition, training, and the opportunities needed for professional growth. Join us in making a difference in the lives of seniors in your community.

To apply for this position, please visit www.psychmc.com/careers/listings.