GotPrint is a Global print-on-demand company with multiple facilities across the United States, Europe and Asia have an immediate opening for an experienced Digital Design Expert who will help lead our creative team with our multiple state of the art facilities around the country that features the newest technologies in the marketplace with over 600 dedicated employees.

Consider a career at GotPrint.com and be a part of one of the biggest forces in our industry!

Responsible for coordinating product development operations, overseeing initiatives, and facilitating development strategies. The Coordinator will interact with various departments using online tools as well as personal skills to better understand the company needs as well as requirements necessary to improve the workflow and product options available to customers on the site. In charge of coordinating marketing and business elements to ensure that products enter the market successfully.

Knowledge and Skills

· Understand industry product requirements.

· Learn the print production processes and capabilities of machinery.

· Analyze and coordinate product related activities.

· Manage new product developments and enhancements.

· Develop product specifications and provide support for marketing efforts.

· Assist in risk assessment, management and mitigation activities.

· Propose new ideas to improve sales and profitability.

· Implement process improvements to achieve product quality and productivity.

· Knowledge of principles and processes for providing valid information throughout the company and to vendors.

· Interpersonal skills when dealing with others.

· Comprehensive understanding of excel and research methods.

· Taking direction and completing tasks in a timely manner.

· Taking notes on all new projects and in meetings in order to follow up accordingly.

· Creating easy to understand workflow for projects assigned.

· Use logic and reasoning to identify solutions and obtain information from all relevant sources.

· Being aware of internal and external limitations and conditions and how that could impact the customer experience.

· Meticulous organizational skills.

· Keeping a written record of discussions with vendors to ensure all requirements are met.

· Stay up-to-date with the market and recommend new product to develop, based on existing or new production capabilities.

· Develop and manage all documentation related to products.

· Deal directly with Website Developers to ensure new products are integrated correctly.

· Deal directly with Quality Control to ensure products are top quality with minimal issues.

· Deal directly with vendors about product material options and availability.

· Updating our internal management tool to stay on track with projects as they are assigned.

· Creating price sheets for internal products based on the base price provided by our vendors.

· Audit competitor prices and provide recommendations for internal products to remain competitive.

· Deal directly with Customer Support on Price related issues.

· Research products thoroughly and collaborate with the marketing team to ensure it is represented and marketed correctly.

· Provide Shipping Weights and deal with production to identify exceptions for packing rules.

· Test the website environment for any product related issues.

· Record details of issues with vendors or customer complaints and take actions to improve further.

· Communicate and coordinate with internal departments for product capability and availability.

· Always perform the duties in a professional, courteous and polite manner.

· Checking new products on staging to ensure each part of it functions correctly.

· Creating and following up on Jira based on the duties assigned.

· Attending meetings with relevant information or new ideas after discussing with the manager to ensure goals and expectations are met each week.

· Providing weekly update on duties and tasks at hand.

· Perform other duties, as assigned.

· Have familiarity of coding logic and/or working with developers.

Experience

· Degree in Business Management or Marketing

· 3-7 years of experience in Marketing or Management

· Experience in Product Development

· Printing, Graphic Design and Website Design Experience

About Us:

GotPrint.com has led the industry with its web-based global operations and began building a nationwide network of offset printing facilities to provide faster, more responsive service to our customers. What began in Burbank, CA has now evolved across the United States with facilities in Kentucky and Texas.

Compensation:

· Benefits (Dental, Health, Vision and Life Insurance) offered after 30 days of employment following first of the month.

· Rate increase opportunity upon successful completion of 90-Day Introductory Period.

· Clean and Safe work environment.

· Retirement Compensation: 401K Benefits offered.

· Future advancement with promotions within the company.

Job Type: Full-time

Pay: Up to $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

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