As an Opening General Manager, you will be tasked to ensure all items are completed for the branded hotel requirements including completing all requirements within the construction timelines. Must work in close partnership with the Vice-President of Resorts and the hotel brand teams. Upon opening, will lead the hotel team to ensure guests receive the most amazing experience and the hotel operates with a well trained staff and is financially responsible.

Company Vision & Values

Our team at St. Joe is made up of servant-hearted leaders who are passionate about hospitality and relentless in our pursuit of excellence. We value integrity and uphold our company’s standards in providing Southern hospitality at its finest. We believe that excellence is in the details, so we strive to enrich each guest’s experience by getting things right from the very first time.

Benefits Available

Full time team members are eligible for benefits after 30 days of employment. These Florida Blue benefits include a traditional PPO plan with co-payments, a high deductible PPO plan with a Health Savings Account (H.S.A.), or an HMO (Health Managed Organization). If you select the plan with the H.S.A, the company contributes to your account (prorated based on start date).

There are two dental plans through MetLife; one with traditional coverage and one with orthodontic coverage. Our vision plan is through EyeMed. St. Joe covers the cost of the short-term disability insurance, so you are always covered in the event of an unexpected illness. We cover a percentage of the cost for your long-term disability insurance.

We know that you do not want to work for the rest of your life and St. Joe is committed to helping you achieve that goal. Our 401K plan is managed through Vanguard and is a safe harbor plan which holds a guarantee of our commitment to matching your contributions. We match 100% of your first 3% of your earnings and 50% of your next 2%.

People

• Developing programs and initiatives to increase team engagement and achieve against performance and development goals
• Maintaining compliance with all required brand and service standards – collaborating with colleagues to exceed guest expectations.
• Building relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities
• Leading annual capital, cash flow and sales and marketing plans to accurately forecast budgets
• Driving revenues, future profitability and maximum return on investment

Guest Experience

• Demonstrate brand citizenship by maintaining compliance with all required brand and service standards.
• Drive improvement in guest satisfaction goals.
• Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations.
• Speak to guests – ask for their feedback and build relationships.

Financials

• Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets.
• Analyze financials to drive revenues, future profitability and maximum return on investment.
• Use distribution channels and technology platforms to drive revenue and maximize market share.
• Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position.

Experience

• Bachelor’s degree, higher education qualification or equivalent in Hotel Administration / Business Administration
• Five to ten years’ prior hotel management experience, or equivalent combination of education and experience
• Experience required may vary based on size and complexity of operation