About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

City of Hope’s commitment to Diversity, Equity and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work - and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

Position Summary

Performs clerical/reception duties, interacts with patients in the department, and schedules procedures and vendors for Perioperative Services. Interacts positively with patients, their families.

Key Responsibilities

• Schedules operative procedures in accordance with OR standards, policy and procedure.
• Confers with the department leadership team concerning the surgery schedule.
• Apprises Nursing Manager or designee immediately of circumstances which may result in surgery schedule disruption, the projection of negative impressions or other consequences adversely affecting patient care.
• Cooperates with other personnel to achieve department and interdepartmental objectives and maintain good employee relations.
• Maintains department records, reports, and files as required.
• Prioritizes work and provides prompt and efficient service.
• Maintains a safe, comfortable and therapeutic environment for patients/families in accordance with hospital standards.
• Attends meetings as required.
• Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines. Practices a high level of integrity and honesty in maintaining confidentiality.
• Answers telephones, screens and routes callers, takes accurate messages and provides complete information to callers.
• Assists with the movement of patients and visitors within perioperative services.
• Performs other related duties as assigned or requested

Basic education, experience and skills required for consideration:

• High School or equivalent
• Experience may substitute for minimum education requirements
• One year previous experience within a healthcare setting

Preferred Certification/Licensure:

• CPR, Medical Terminology efficiency with computers and software packages

Additional Information:

• As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.
• Multiple Positions are Available

The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.