The following are examples of major job duties expected for this position to perform:

• 
  Accurately update calendars and records for high-volume, fast-paced courtrooms
• Collaborate with Judicial Officers, Court Reporters, Prosecutors, Defense Attorneys, Probation Officers, and Law Enforcement
• Perform high-level case processing, data entry, and financial transactions utilizing court technology systems
• Coordinate, communicate, and collaborate with team members to ensure daily work assignments and case processing are completed efficiently and accurately
• Review and process court filings for timeliness, statutory compliance, and proper document security as required by local and court-wide policies and procedures
• Assist and communicate with court users in a professional, courteous, and respectful manner to ensure the customer's needs are effectively met in-person, over the phone, or through electronic means

Below are the past experiences that will enable success in the role. For education requirements listed, the equivalent number of years of related experience may serve as a substitute. For example, if completion of a 4-year degree is listed below as a requirement, 4 years of related experience without a degree may be acceptable.

Minimum Qualifications:

• High school diploma or equivalent
• Experience working in customer service
• Experience working in a clerical or administrative position (for example: Court Clerk, Legal Assistant, Medical Billing Specialist, Administrative Assistant)
• OR equivalent education and experience

• Paralegal, Associate, or Bachelor's degree
• Significant customer service and/or administrative experience
• Experience in a legal setting such as a courtroom clerk or paralegal
• Experience with document imaging, indexing and working with cases/documents from electronic workflow queues
• Detail-oriented with the ability to continuously learn and retain new material, concepts, and ongoing procedural changes
• Well-organized and analytical

• Ability to prioritize assignments, work well under pressure in a high-volume, fast-paced environment, and adapt to change
• Ability to communicate effectively in writing and verbally with attorneys, probation officers, court staff, judicial officers, and the general public
• Proficiency in Microsoft Office Suite and ability to lean other job-related software
• Ability to process financial transactions accurately with an eye for detail
• Excellent customer service and interpersonal skills including patience, cultural sensitivity, and the ability to de-escalate difficult customer interactions
• Team-oriented, with a positive attitude
• Dedication to an inclusive, multicultural environment that values diversity and relationships

The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family’s wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at mncourts.gov/careers.

Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid.

LOGISTICS:
The Criminal Specialized Unit is primarily remote. Teammembers are expected to come into the office for 3 days every 7 weeks. The home office for this team is located in Brooklyn Center, Minnesota at 6125 Shingle Creek Pkwy, Suite 200 (first floor.) The courthouse has free parking available and is located near major freeways making for a convenient commute. The core hours for this position are 8:00 am - 4:30pm, Monday - Friday, but may vary depending on the assignment and operational needs within the Criminal Specialized Unit.

SALARY RANGE:
The expected starting salary for external candidates is at least $21.00 per hour and may be higher, depending on qualifications. This position is non-exempt under the Fair Labor Standards Act and is eligible for State of Minnesota employee benefits.

Instructions for Applying:
Visit www.mncourts.gov/careers. Complete and submit your online application with resume and cover letter attached by May 25th, 2023, at 11:59 p.m. All employment offers are contingent upon satisfactory results of our background check processes.

This AFSCME-represented position is posted for bidding, internal, and external application simultaneously and will be filled in accordance with the AFSCME contract..

Please contact Human Resources with questions regarding this posting via email: 4thRecruitment@courts.state.mn.us; or phone: 612-348-2298.

Equal Opportunity Employer:
It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources via email: 4th.Human.Resources@courts.state.mn.us.

The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.