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Operations Associate Job at State of Michigan

State of Michigan Lansing, MI

Up to $200,000 a year
Job Description

The Department of Technology, Management and Budget supports the business operations of the state agencies through a variety of services including Information Technology project delivery, maintenance and support. This position is with the Agency Services area of DTMB.

We are looking for a person who understands the value of public service and wants to help us meet the needs of our citizens. Above all, we are looking for someone that is passionate about customer service and being a leader. This person needs to be an excellent communicator, meaning you can effectively make oral and written reports, presentations and prepare clear and concise documentation. We would love someone who is a motivator and leader. You must be organized, have good time management skills, and know the importance of a timeline. We want someone who is reliable, honest and who keeps their commitments to colleagues and customers. You need to embrace diversity and learn to communicate effectively with a wide range of professionals. Strong communications skills are a must.

This position will function as the administrative manager of the Eligibility Operations and Support (EOS) section within the Eligibility division of Department of Technology, Management and Budget’s Agency Services supporting DHHS. In conjunction with the Business Relationship Manager, the administrative manager will be responsible for planning, direction, provision of technical and policy guidance, evaluation, counseling, and training of the staff as well as directing the first line managers and their staff for the EOS area responsible for the Bridges application and all of its supporting systems. This will encompass the control of business functions and activities in the EOS area including establishing priorities, allocating staff, as well as ensuring that first line supervisors’ administrative, supervisory, and planning functions are executed in accordance with DTMB standards. Responsibilities includes the management of direct reports, dotted line State of Michigan staff, and contract staff for Agency Services supporting DHHS in the Eligibility Division.

State Administrative Manager 15 - Position Description (Download PDF reader)

If you are a self-motivated person who wants a challenge and to work in a high paced environment, we are really interested in hearing from you.

The state of Michigan offers a competitive work experience that includes a tuition reduction program at several key higher education institutes to help meet your educational and career goals. We offer health, life, dental vision, and disability insurances. Our employees enjoy paid maternity leave, up to 9% match with 401(k), flexible spending accounts, excellent vacation and sick time policies, 14 holidays, and the ability to achieve work-life balance. Apply today to join the state of Michigan employee family!

Required Education and Experience

**Please submit a copy of your official college transcripts with your application. **
Education
Possession of a bachelor's degree in any major.

Experience
Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level.

Alternate Education and Experience

Education level typically acquired through completion of high school and two years of safety and regulatory or law enforcement experience at the 14 level; or, one year of safety and regulatory or law enforcement experience at the 15 level, may be substituted for the education and experience requirements.

Additional Requirements and Information

View the job specification at: http://www.michigan.gov/documents/mdcs/StateAdministrativeManager_370521_7.pdf (Download PDF reader)


If applicable, attach copies of official college transcripts to your application. (Internet version of transcripts will not be accepted). Failure to attach applicable transcripts may result in your application being screened out.

Your application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

The department reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

The office of Career Services offers current state employees and interested applicants access to the job application process and a variety of career planning resources.


State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. In 2022, Forbes ranked the State of Michigan in the Top 10 of America’s Best Employers For New Grads and as the #1 employer for new grads in government services. More details on benefits for our new hires are below:

Rewarding Work: State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

Insurance Benefits: The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.

Retirement Programs: The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available at http://www.mi.gov/orsstatedc.

Vacation and Sick Leave: Eligible full-time employees receive between 15 and 35 personal days and 13 sick days per year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

Paid Parental Leave: Eligible employees can take 12 weeks of paid leave immediately after a birth or adoption to allow needed time together at home with a new child.

Paid Holidays: Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

Bonus Programs: Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

Military Pay Differential: Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

Tax-Advantaged Programs: In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

Student Loan Forgiveness: Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Information to help determine if you could qualify is available from the U.S. Department of Education.

Tuition Reduction: Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

Alternative and Remote Work Schedules: Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

Great Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.

Updated: 11/14/2022




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