Operations Manager Job at Budget Car and Truck Rental of Kansas City
Budget Car and Truck Rental of Kansas City Kansas City, MO 64153
Description:
Budget Car and Truck Rental has an opening on our airport team for an Operations Manager. The position will be overseeing a department at our airport facility for our rental operations. Managers are responsible for ensuring effective operations of the department and effective leadership of the team.
What you will get:
Benefits, including PTO, holiday pay, health, dental, vision, and 401K
Tremendous bonus opportunity and growth potential
Job Duties:
- Oversee and ensure proper function of operational departments
- Manage fleet and product flow to match customer need and reservation schedule
- Operate the computer counter agent control system (open and close rental contracts, contract modification, print and update manifest etc.)
- Track and maintain daily inventory both physical and computerized
- Promote and sell coverage and upgrades (additional insurance, GPS, rental car upgrades, etc.)
- Opening and closing procedures, safeguarding security measures
- Perform office duties: answering phones, ordering supplies, photocopying, and handling routine inquires, etc.
- Prepare reports and document daily work activities
- Address customer inquiries (explanation of charges, vehicle damages, directions, etc.)
- Support a team environment by assisting other agents, locations and/or other areas when needed
- Coach and educate team members as needed
- Train, supervise and motivate team members
Must be 18+
Good driving record (with minimal citations or at-fault accidents)
At least 1 year management and customer service experience
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