OPERATIONS MANAGER

OPERATIONS

Classification: Level 3 / Class Code 2250 / Full-Time / Exempt / Benefited

Hiring Salary Range: $65,000 - $85,000

THE ROLE AND RESPONSIBILITIES

The Operations Department includes oversight and responsibility for Facilities, Special Events & Guest Services, Construction & Campus Planning, Housing, Space Allocation, Sustainability, as well as Safety & Emergency Preparedness functions at the College. The College is in the midst of an exciting transition wherein we are updating the majority of our campus plant, seeking to bring our Academic Village shared campus platform to fruition including bringing online 656 additional student housing units and stretching to meet our sustainability goals. With that challenging context in mind, the Chief Operating Officer (“COO”) is seeking an Operations Manager who is adaptable, agile, and knowledgeable, who will jump in to tackle challenging projects and tasks across a variety of areas and programs. The ideal candidate will have a strong background in operations, with key areas of emphasis in project management; budgeting, contracting, and procurement; land use planning; special events; sustainability; facilities; housing; dining; and community relations, ideally in more than one substantive area and with a specific emphasis or interest in higher education.

The Operations Manager serves under the general supervision of the COO. Typical duties of the Operations Manager consist of, but are not limited to, the following:

• Provides high level project management expertise and oversight, responsible for leading individual projects from start to finish with limited direction, as needed, to all functions and departments within the Operations area;
• Supports land use planning projects pursuant to the California Environmental Quality Act including an Environmental Impact Report serving as lead in coordinating internal stakeholders and external consultants and team members;
• Serves as key liaison within and on behalf of the Operations Department in order to streamline collaborative projects and programs as well as to ensure exceptional campus-wide customer service and project/program facilitation;
• Supports space planning initiatives and stakeholder engagement including relocation of multiple departments through several phases of new campus construction;
• Drafts communications, including correspondence, memos, and reports, on behalf of the Operations area for dissemination campus-wide and beyond to include external audiences;
• Serves as representative and focal point for disseminating information about Operations Department projects, programs, resources, and functions to students, faculty, staff, alumni and external constituencies;
• Responsible for creating, editing, and maintaining departmental publications, marketing materials, presentations, websites as well as establishing a social media presence with a keen attention to detail and aesthetics;
• In collaboration with the COO, prepares initial Operations departmental budgets for review, approval, and submittal by COO, as well as providing oversight of budget to ensure conformance with the same. Provides support to all departments in Operations area for fiscal needs including training. Works in close coordination with the Fiscal Services and Purchasing departments on ensuring compliance with all fiscal and purchasing policies and requirements;
• Facilitates implementation, use, and training on software systems used by the Operations area including StarRez (housing scheduling software), Coursedog (event scheduling software), Everbridge (mass notification system), and Asset Essentials (work order management system);
• Oversees strategic creation of a functional and accessible filing system for voluminous amounts of plans, documents, and permits related to past, present, and future campus construction and other programmatic efforts;
• Manages competitive solicitation process including Request for Proposal and Request for Bid Processes and coordinates with outside contractors, vendors, and consultants to ensure services meet College needs;
• Works closely with multiple Operations departments to support needs, particularly when personnel are out of the office, to ensure continued seamless functioning;
• Ensures cross-departmental coordination on building hours, campus maps, wayfinding signage, and other ongoing projects and progams with campus-wide significance;
• Supports the operationalization of new facilities and spaces as they open to the campus community including coordinating on relocations/moves, furniture selection and purchase, and space allocation;
• Oversees all sustainability functions for the College including goal setting, sustainability programming and activities related to sustainability including representing UC Hastings Law at events, LEED certification of new campus construction, as well as data collection and reports to external organizations including the Association for the Advancement of Sustainability in Higher Education (AASHE) via the Sustainability Tracking Assessment and Rating System (STARS);
• Drafts policies, plans, protocols, procedures, and comprehensive reports;
• Researches, identifies, drafts, writes, conducts market research, and oversees grant-writing and other funding opportunities to support the expansion of campus sustainability, academic village/campus housing, and other College efforts;
• Manages student employees and fellows including the sustainability fellowship program;
• Oversees performance of external consultants for Operations area including for sustainability and CEQA;
• Performs other related duties and responsibilities as assigned.

REQUIREMENTS
EDUCATION AND EXPERIENCE

• Undergraduate degree required, with emphasis in sustainability, policy, environmental arena, or higher education preferred; and graduate degree preferred;
• Project and program management experience with evidence of projects and programs to successful conclusion required;
• Three to five years of office experience required;
• US Green Building Council LEED Accredited Professional or Green Associate Certification preferred;

KNOWLEDGE, SKILLS & ABILITIES

• Must have outstanding customer service skills including exceptional communication skills in all mediums;
• Must have proven ability to work independently, pursuant to direction from multiple parties, while experiencing frequent interruptions;
• Must be energetic, articulate, and detail-oriented with excellent organizational skills;
• Must thrive in a fast-paced, constantly changing environment;
• Must be enthusiastic about working with a diverse population.
• Must have strong multi-tasking skills and ability to meet constantly changing priorities and regular deadlines;
• Must have sophisticated computer skills, including Microsoft Office suite, basic video editing, HTML, graphic design, and social networking skills;
• Must have strong research and data collection skills;
• Must be adept at all forms of communication including oral, written, and creation of content;
• Must be able to independently analyze and respond to inquiries;
• Must desire mentorship and have a growth- and learning-mindset;
• Experience with sustainability, land use planning/entitlements, environmental compliance, housing, facilities, dining, and/or higher education preferred.

BENEFITS

Health and Welfare Benefits

• Comprehensive medical, dental and vision insurance coverage
• Flexible Spending Accounts for transportation-related, healthcare and dependent care expenses
• Employee Assistance Program

For Your Financial Future

• Life Insurance, Disability Insurance, and Legal Insurance
• University of California Retirement Plan (a defined benefit plan)
• Deferred Compensation Plans/Pre-tax Retirement Savings Programs

For Your Work/Life Balance

• Fifteen paid holidays per year
• Generous vacation and sick leave
• Commuter Benefits Program

THE HIRING PROCESS

This position has been designated as “sensitive” and requires a pre-employment background check.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact Human Resources if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodation include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

WHAT TO EXPECT

Applicants who meet the position requirements will be competitively evaluated to identify the individuals whose breadth and depth of experience and education most closely relate to the stated requirements and the needs of the College. Depending on the quality and number of the applications received, only the better qualified applicants may be contacted for an interview.

The position is open until filled.

The skills listed above are comprehensive, and we understand there are great candidates who possess only a subset of those skills, or who have other important skills. If you match some of these skills, please do not hesitate to apply.

UC Hastings College of the Law is an equal opportunity employer. UC Hastings strives to provide a diverse and inclusive educational environment that fosters cultural awareness, mutual understanding and respect. UC Hastings College of the Law is interested in candidates who will contribute to diversity and equal opportunity in higher education through their teaching. Qualified women and members of underrepresented minority groups are strongly encouraged to apply.