Operations Specialist Job at Cathay Bank
People Drive Our Success
Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members’ drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
Video Clip 1
Video Clip 2
Video Clip 3
Learn more about us at cathaybank.com
GENERAL SUMMARY
Performs work in a centralized operations environment, under some supervision and within established policies and department procedures. Provides back-office support associated with signature verifications, returned deposited items, change of address, bank by mail, pouch activity, non-posted items, collections, returned mail, remote deposit capture, business mobile deposits, including the following functional duties:
ESSENTIAL FUNCTIONS
1. Reviews inclearing, large dollar, and two signature required items (checks/ debits) to insure proper signature, date, endorsements, etc.
2. Prepares possible returns list for those items that do not meet the standard pay file guidelines.
3. Maintains customers’ change of address.
4. Processes Returned Deposited Items.
5. Processes Bank by Mail, Pouch Activity for the Hong Kong Branch or Representative Office.
6. Processes and/or communicates to FIS branch/department decisions for Nonpost Exception Items, Stop Payment Suspect items, and NSF/Overdraft processing.
7. Validates Incoming EARNS notifications against accounts.
8. Processes Incoming and Outgoing Foreign and Canadian Collections.
9. Processes and distributes Returned and Hold Mail.
10. Reviews Business Mobile Deposits and Remote Deposit Capture.
QUALIFICATIONS
Education:
$19.00 - $24.25 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We believe in diversity, equity, and inclusion in the workplace. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the EEO is the Law poster in English. Poster- English
Click here to view the EEO is the Law supplement in English.Supplement- English
Clic aquí para ver la EEO es la Ley póster en español. Poster- Spanish
Clic aquí para ver la EEO es la Ley suplemento en español.Supplement- Spanish
点击这里查看EEO是法律海报的中文Poster- Chinese
点击这里查看EEO是法律和补充條例的中文"Supplement- Chinese
Cathay Bank endeavors to make www.CathayBank.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey.hsu@cathaybank.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members’ drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
Video Clip 1
Video Clip 2
Video Clip 3
Learn more about us at cathaybank.com
GENERAL SUMMARY
Performs work in a centralized operations environment, under some supervision and within established policies and department procedures. Provides back-office support associated with signature verifications, returned deposited items, change of address, bank by mail, pouch activity, non-posted items, collections, returned mail, remote deposit capture, business mobile deposits, including the following functional duties:
ESSENTIAL FUNCTIONS
1. Reviews inclearing, large dollar, and two signature required items (checks/ debits) to insure proper signature, date, endorsements, etc.
2. Prepares possible returns list for those items that do not meet the standard pay file guidelines.
3. Maintains customers’ change of address.
4. Processes Returned Deposited Items.
5. Processes Bank by Mail, Pouch Activity for the Hong Kong Branch or Representative Office.
6. Processes and/or communicates to FIS branch/department decisions for Nonpost Exception Items, Stop Payment Suspect items, and NSF/Overdraft processing.
7. Validates Incoming EARNS notifications against accounts.
8. Processes Incoming and Outgoing Foreign and Canadian Collections.
9. Processes and distributes Returned and Hold Mail.
10. Reviews Business Mobile Deposits and Remote Deposit Capture.
QUALIFICATIONS
Education:
- Education: High school graduate. Some college preferred, but not mandatory.
- Experience: 1 – 2 years back-office centralized branch operations experience with knowledge of batching/ balancing procedures.
- Skills/Ability: Good math skills. Ability to recognize irregular or suspicious transactions when filling pay checks, knowledge of check returns and adjustments. Ability to work under pressure and demonstrate customer service skills. PC literate and 10 key by touch. Ability to work variable hours or overtime, which may be adjusted as required depending on business needs.
$19.00 - $24.25 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We believe in diversity, equity, and inclusion in the workplace. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the EEO is the Law poster in English. Poster- English
Click here to view the EEO is the Law supplement in English.Supplement- English
Clic aquí para ver la EEO es la Ley póster en español. Poster- Spanish
Clic aquí para ver la EEO es la Ley suplemento en español.Supplement- Spanish
点击这里查看EEO是法律海报的中文Poster- Chinese
点击这里查看EEO是法律和补充條例的中文"Supplement- Chinese
Cathay Bank endeavors to make www.CathayBank.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey.hsu@cathaybank.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.