We are looking for team oriented individual who is outgoing with impressive communication skills, organized, professional, service minded and willing to go above and beyond the basic responsibilities of the job. As a Full-Time Ortho Business Assistant you will have the opportunity to develop relationships with all of our New Patients, build productive and smart schedules to benefit the practice and patients, be exposed to various insurance plans to understand the patients breakdown of benefits, understand treatment plans, assist patients with financial agreements and so much more. You will be able to gain the skills and knowledge on all things dentistry. The ideal candidate would have at least 1 year of dental clinical experience with Orthodontic knowledge.

We offer medical/vision insurance after 30 days, 401K, paid time off after 90 days and paid holidays. Compensation is based off experience

Summary
The position primarily responsible for answering phones, scheduling patients, collecting payments, reviewing treatment plans, checking patients into and out of the office, checking and reviewing insurance benefits with patients, and contacting patients.

Essential Duties and Responsibilities

• Greets and checks-in patients, updates all necessary information, assists patients with the electronic check in process.
• Answers phones and schedules and/or cancels patient’s appointments appropriately, answers inquiries about procedures, cost, and insurance.
• Checks patients out, collecting any out of pocket cost and scheduling the next visit.
• Responds to email, online, and voicemail appointment requests and inquiries.
• Confirms appointments.
• Presents treatment plans to patients
• Responds to records request and sends out records as appropriate.
• Follows up with patients for next visit procedures when lab cases are back, when they are overdue for an appointment, and/or need to schedule treatment.

Benefits

• Medical
• Dental
• Vision
• 401 (k)
• PTO
• 6 paid holidays

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Austin, TX 78735: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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