Outpatient Screener- Full Time

Location: Punta Gorda, FL

Charlotte Behavioral Health Care (CBHC) is our area's largest not-for-profit provider of community-based behavioral health care, offering a full range of mental health and substance use services in Port Charlotte, Punta Gorda, Englewood, North Port, Sarasota, and DeSoto and Lee Counties. Last year, we served over 11,000 individuals and families.

CBHC's mission is to partner with our patients to instill hope, inspire growth, and embrace life.

CBHC strives to provide compassionate care to individuals with mental health and substance use disorders through a variety of programs. Our goal is optimal behavioral health and improved quality of life for all children, adolescents, adults, and families.

Position Summary

• The position functions as an ambassador for CBHC as the initial contact for patients and referral sources.
• The OP Screener is responsible for screening individuals seeking services for mental health, substance use, or co-occurring disorders to determine level of care and schedule appointments appropriately.
• Screenings are conducted in-person or over the phone and concurrent, accurate documentation is a necessity.
• This position may also require contact with individuals who are high risk in an effort to engage in services and follow-up with referral sources, when appropriate.

Minimum Requirements:

• High School Diploma or GED with at least two (2) years' experience in the behavioral health field.
• Understanding of telephone etiquette including strong listening skills is essential.
• Excellent customer service, including verbal and written communication skills
• Ability to effectively, precisely and clearly communicate with other departments, referral sources, patients, families, etc.
• Strong computer navigation skills are a necessity
• Ability to perform duties with emphasis on consistency, attention to detail, complete and thorough documentation, and confidentiality.
• Strong problem solving and organizational skills.
• Team-oriented but able to work independently and proactively with the ability to multi-task

  To achieve our mission, we must rely on highly skilled, engaged staff. Our staff is our most valuable asset. We offer flexible working schedules and competitive pay with benefits, including a very generous 9% non-matching retirement plan, PTO, 11 agency observed holidays, and medical, dental, vision, life, and supplemental insurance. We also offer licensure reimbursement and Continuing Education Units for those who qualify.

  Enjoy a friendly, professional work environment that strives to provide high quality, compassionate, cost effective behavioral health care services to individuals and families in our communities.

  "Committed to restoring hope and changing lives..."

  CBHC is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, CBHC will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer.

• CBHC is a Drug Free Workplace pursuant to the Drug Free Workplace Program under Florida's Workers' Compensation Law.