Overnight Intake Specialist Job at General Dynamics Information Technology
General Dynamics Information Technology Washington, DC 20003
Clearance Level None Category SCA Location Washington, District of Columbia Hybrid Workplace
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Public Trust: NACI (T1)
Requisition Type: Regular
Your Impact
Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.
Job Description
In a support capacity to a government agency, receives case referrals and performs intake and placement for eligible program participants:
- Answers emergency hot-line calls and responds to an e-mail based resource inbox;
- Receives and analyzes complex requests regarding vulnerable populations in order to place participants into the most appropriate level of care;
- Determines type of action based on the demographic information and circumstances of each case as well as the availability of space at grantee programs;
- Makes the initial determination/assessment on placement and informs the appropriate agency;
- Documents and refers to appropriate person(s);
- Maintains confidential files and other related records of cases;
- Prepares shift report on any significant issues, transitions to and briefs next shift staffer on outstanding cases;
- Coordinates and provides status updates on placements for the life cycle on the case intake process;
- Responsible for input and verification of data for each case;
- Reviews source documents for accuracy of input data using a system of quality assurance;
- May be responsible for integrity of certain database information;
- Investigates questionable data and takes corrective action when necessary;
- Performs other administrative duties as needed
Education
- Bachelor’s Degree in Social Work, Sociology, Psychology or a related discipline preferred.
Qualifications
- With BA/BS degree, 2 years of relevant experience; with AA/AS degree, 4 years of experience
- Excellent written and verbal communication skills
- Experience working with immigrant, refugee, and underserved populations is preferred
- Strong attention to detail
- Bilingual Spanish/English a plus
- Strong organizational skills and expert user of MS Excel
- Excels in a fast pace, high volume environment
Unique/Additional Requirements
- Requires flexibility to work evenings and weekends as needed
- Requires Public Trust or the ability to obtain one
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.