Two years' experience in the operation and/or maintenance of a park, historic site, or recreational facility; OR two years' experience as a Trades Assistant under the supervision of a skilled trades person, or completion of an appropriate two-year technical/trades school course.

Duties Description
The incumbent will work in Park Operations under the direction of the Park Manager or designee. The incumbent will perform the following duties:

• Perform desk support and park steward/night maintenance activities, providing afterhours coverage for the non-emergency 24-hour Park Operations Support Desk;
• Monitor, answer, and appropriately respond to inquiries and calls for assistance during overnight hours. Each shift will consist of a public facing staff member assigned to the desk and at least one staff member assigned to field response and roving duties;
• Receive telephone calls and in-person reports and requests for assistance from the public;
• Monitor radio communications and answer radio calls;
• Communicate and coordinate with NYS Park Police dispatch as appropriate;
• Maintain logs of all known activities and calls that occur during each shift, and ensure appropriate measures are taken while coordinating and communicating with response team members and management;
• Record and relay accurate and timely information;
• Register incoming campers and distribute “late-keys”;
• Patrol camping and recreational areas, interact with park patrons, and provide information/support as appropriate;
• Work to enforce park rules and regulations through education and voluntary compliance for minor infractions, and notify NYS Park Police as appropriate, and for all other law enforcement matters;
• Inspect and report on the general condition of specific operational areas as assigned, or the facility as a whole;
• Provide assessment reports to inform park management’s decisions regarding call-outs for specialized personnel;
• Perform call-outs of operations and skilled trades staff;
• Conduct minor cabin/cottage/comfort station maintenance repairs;
• Clear debris from park roads and bike paths;
• Conduct snow removal activities as needed;
• Communicate with and check in on Camper Assistance Program volunteers;
• Conduct campground audits;
• Be assigned as a point of contact for after-hour events;
• Assist with nuisance wildlife complaints;
• Restock comfort station supplies;
• Supervise seasonal staff as assigned;
• Perform other duties as assigned.

Additional Comments
OPERATIONAL NEEDS:

• Must possess and maintain a valid Driver’s License as a term and condition of employment.
• Must be physically able to perform medium to heavy physical labor in a variety of weather conditions and terrain.
• Must have a working knowledge of Microsoft Office and other basic computer skills.
• The selected candidates will be expected to maintain accurate and comprehensive records of department activities.
• Must be able to communicate effectively with other staff and park patrons in a responsible and courteous manner under stressful conditions.
• Must be able to operate a switchboard telephone and communications radio, and exercise appropriate telephone and radio etiquette.
• Must be self-motivated and be able to work independently in a highly responsible manner with limited supervision.
• The selected candidates will receive training for First Aid/CPR/AED, ATV/UTV operation, and basic chainsaw use.

BENEFITS:
There are various benefits that a permanent employee is entitled to, based on their negotiating unit, which may include:

• Vacation, Holiday, Sick, And Personal Leave
• Health Care Coverage
• Retirement Plan
• Payroll Deduction Savings Plans
• Tuition Assistance Programs
• Life Insurance and Disability Insurance

Learn more about benefits for permanent state employees: https://parks.ny.gov/employment/benefits.aspx

Location: Allegany State Park, Salamanca, NY 14779

Job Type: Full-time

Pay: $39,022.00 - $47,968.00 per year

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