Part-Time Civic Commons Associate Job at Brooklyn Public Library
Overview:
Work schedule will be based on the following operational hours:
Civic Commons Associates are responsible for staffing the Reception Desk at the Civic Commons and assisting with the needs of its visitors and program tenants. As a new public service space within the Central Library, the attendant will ensure that visitors to the Civic Commons can easily find and access services for its offices, including: the Computer Center, IDNYC, Passport Services Center, and organizations with residencies in the partner office. The attendant will assist in the setup of Civic Commons events (including tabling services and onsite workshops), ensuring that visitors have a welcoming experience.
Responsibilities:
- Provide directional and informational assistance in connecting visitors with Central Library locations, collections, programs, and services
- Help schedule and prepare onsite tabling services and workshops
- Maintain literature and digital signage content promoting library events and services, partnering organizations, and civic initiatives
- Search BPL’s website, Intranet, events calendar, and other digital assets to answer visitor questions
- Assist with queuing for the passport office, IDNYC, and partner offices
- Work with Central Administration and Civic Commons tenants to solve problems and connect with other BPL staff as necessary
- High School diploma or equivalent required
- Excellent interpersonal, communication and customer service skills
- Attention to detail with an ability to multitask and problem solve
- Proficiency in Microsoft office and basic Internet search skills
- Adhere to dress code policy
- Ushering experience a plus
- Light physical demands with some lifting and/or carrying of objects weighing up to a maximum of 20 lbs.
- Proficiency in world languages a plus
- Must be available to work nights and weekends and be willing to stand for long periods of time
This is a part-time position with a work schedule of up to 19 hours per week compensated at $15/hour.
Work schedule will be based on the following operational hours:
Monday/Tuesday/Wednesday/Thursday - 9am-8pm
Friday/Saturday - 9am-6pm
Sunday - 1pm-5pm
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