PARTS COUNTERPERSON
ABOUT US:
HGreg is one of the fastest growing automotive groups in North America. Founded in 1993, HGreg operates 31 dealerships throughout Florida, California, Quebec and plans to continue the expansion in the U.S.
Summary:
The Parts Counterperson provides the direct interface with the retail customer or with the service department technician to sell the needed parts and accessories in a courteous and timely fashion. The position pays an average of average $4000-$5500 USD per month.

*
Essential Duties* include the following. Other duties may be assigned.
Specific to the front counter:

• Assist walk-in customers in accurately selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.

• Pull purchased parts from stock.

• If the part is not in stock, determine availability, prepare parts requisition, and submit an emergency order if requested by the customer. Keep records of special-order parts.

• Answer phone calls, providing price quotes and other information. Follow ordering procedures for all phone orders.

• Assist outside sales representatives with their orders.

• Set up orders for daily shipment, delivery, or pick-up.

• Verify “will call” and “back-order” files weekly and return to vendors, or stock those items not required.

• Solicit assigned accounts by phone.

Specific to mechanic’s counter

• Assist service technicians in selecting parts needed for repairs in process.

• Order parts not in stock if, after discussion with shop foreman, it is determined that parts are needed and will be used upon receipt or that the customer will return for the required repairs.

• Answer parts phones when front counter is overloaded.

• Ensure that before parts can be charged out, the Technician presents a duplicate copy of the repair order and a parts requisition.

All Counter people

• Be friendly, professional, and efficient when working with all customers, both on the phone and in person.

• Provide the same high level of service to the other dealership departments as is given to other customers.

• Follow up on special ordered items and notify the service advisor, customers and technicians when received.

• Obtain credit authorization and ensure that all charge sales are signed by the customers.

• When making tax-exempt sales other than to a charge or cash account, ensure that the customer’s full name, address, ICC number, and signature is obtained.

• If customers pay by invoice, obtain the following information: Form of payment (if by check, include the check number), amount of payment, received by (your name), date, and any change given.

• Present the customer with the white copy of the invoice after removing the “tear strip.”

• When doing business with regular cash customers, ensure that their “cash account” numbers are recorded to assure proper customer tracking.

• Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Exceptions must be approved by the Parts Manager or Business Manager.

• Maintain the appearance and cleanliness of counters, displays, shelves, bins, and customer area by following good housekeeping standards. Display parts attractively to generate sales.

• Replenish assigned inventory daily.

• Maintain inventory on shelves and in bins by reporting items needing to be reordered, identifying any discrepancies in stock levels, and returning unsold items to stock.

• Advise Parts Manager when areas of the department are not in satisfactory condition.

• Keep current on new products and product updates.

• Participate in all training programs that are made available.

• Participate with the Parts Manager in maintaining a Lost Sale Tracking Program.

• Clean computer terminals and printers daily.

WHAT WE OFFER:

• Average Monthly pay $4000-$5500 USD

• 401(k)

• Dental insurance

• Health insurance

• Vision insurance

• Paid Time Off

• Paid Group Term Life Insurance

• Paid Training to promote professional growth

• Employee Assistance Program (EAP)

• Supplemental Personal Accident Insurance

SCHEDULE:

• 8-hour shift

• Weekend availability

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Sit and/or stand interchangeably throughout the day.

• Sit and/or stand for long periods at a time.

• Use hands, fingers and arms continually, frequently and throughout the day.

• Bend, crouch, crawl, stoop and kneel continually, frequently and throughout the day.

• Pick-up, lift and carry items that may exceed 50 pounds.

• Operate and drive vehicles or equipment in a safe manner.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: $4,000.00 - $5,500.00 per month

Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.