Parts Representative Job at Thor Motor Coach, Inc.
Parts Representative
Responsibilities:
Provide customer service via phone, email, written correspondence to our dealers and retail customers- Accurately and efficiently research and process parts orders and requests for quotations within 24 hours of receipt
- Update customer on changes in status of their orders or quotes
- Work with parts warehouse to communicate customer expectations when expediting parts
Qualifications/Skills:
Organized with attention to detail- Knowledge of RV parts is a plus
- Able to identify and problem solve
- Excellent customer service skills to interact with customers and colleagues
Pre-employment drug screen required.
EOE
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