Kidney Specialists of Minnesota has been providing high-quality care to patients with chronic kidney disease, diabetic kidney disease, and ESRD since 1978. We are looking for a Medical Receptionist to join our Richfield clinic. Responsible for providing administrative support to KSM staff and assisting patients during clinic appointments, the Medical Receptionist plays a vital role as a member of the KSM Team.

JOB PURPOSE

Provide patients and visitors with exceptional customer service and demonstrate professional behavior by:

• Possessing an in-depth knowledge of KSM clinic procedures and protocols, electronic medical record documentation, state and federal privacy guidelines, and medical terminology

• Ensuring patients move through the intake and checkout processes efficiently

• Working with all staff to make sure quality patient services are provided at the KSM clinic

• Performing duties as assigned, willingly accepting new and additional assignments, and proactively identifying other tasks that need to be completed

• Maintaining a positive demeanor and working cooperatively with KSM coworkers and management

• Float between KSM sites as needed

JOB DESCRIPTION

A. Medical Records Management

• Scan/upload forms and medical records into EHR and send to appropriate department
• Collect and organize patient records for requesting providers and reviewers
• Complete Release of Information requests
• Route medical records to appropriate departments
• Maintain medical records
• Update patient demographic and insurance information in Practice Management and EHR systems
• Document patient interactions in EHR
• Process faxed and mailed forms and medical records

B. Coordinate Patient Visits

• Schedule patient lab, injection, and clinic appointments
• Schedule, cancel, and reschedule patient appointments. Contact patients to confirm upcoming appointments
• Manage the wait list in Practice Management system by calling and scheduling patients when they are due to return to clinic

C. Manage Site Operations

• Work with KSM leadership to complete administrative tasks as requested
• Complete daily review of answering service call records
• Manage and collect copays and payments due on account at the time of service

D. Manage Daily Clinic Activities

• Answer and direct multiple telephone lines and take care of the caller’s needs quickly and correctly
• Complete daily chart prep activities
• Accurately entering insurances as well as checking patient eligibility
• Greet and register patients for appointments. Complete administrative discharge procedures
• Maintain reception area and lobby.

E. Misc.

• Travel to other locations as needed based on the needs of the practice
• Other duties as assigned based on the needs of the practice

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Tuition reimbursement

Healthcare setting:

• Clinic

Medical specialties:

• Nephrology

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

COVID-19 considerations:
All clinical areas are "mask required". This is for patients, staff, and visitors. We do require proof of vaccination prior to starting or the completion of an exemption form which will go through our committee for approval.

Application Question(s):

• Are you able to commute between our Brooklyn Center and Richfield clinic as a float medical receptionist? (2 Days in Richfield & 3 Days in Brooklyn Center)

Experience:

• Medical receptionist: 1 year (Required)
• EPIC: 1 year (Required)

Work Location: One location

Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.