Patient Access Representative III Job at Sutter Health
Organization:
CPMC-California Pacific Med Center Van NessPosition Overview:
Obtains all necessary information to register and financially clear patients for consultations, treatments, diagnostic testing and surgery. Obtains all necessary clinical information to get insurance authorizations for complex surgeries. Knowledge of insurance benefits and coverage. Needs surgery scheduling experience, or advanced scheduling.Job Description:
EDUCATION:
HS Diploma or equivalent education/experience
TYPICAL EXPERIENCE:
2 years of recent relevant experience.
SKILLS AND KNOWLEDGE:
General knowledge of patient access, financial counseling, functions in acute, and non-acute settings.
Working knowledge and understanding of insurance and medical terminology.
Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws knowledge.
Time management skills and the ability to manage frequent in-person patient contacts while effective maintaining and documenting data in the patient registration systems.
Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently.
Possess verbal and written communication and active listening skills.
Accuracy and attentiveness to detail required.
Decision making and problem solving skills.
Must be able to work concurrently on a variety of tasks/projects in diverse environment.
Ability to meet or exceed targeted customer service, productivity and quality standards.
Computer proficiency skills required.
Requires the ability to work with and maintain confidential information.
Pay Range: 32.35-40.44
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Job Shift:
DaysSchedule:
Full TimeShift Hours:
8Days of the Week:
Friday, Monday, Thursday, Tuesday, WednesdayWeekend Requirements:
NoneBenefits:
YesUnions:
NoPosition Status:
Non-ExemptWeekly Hours:
40Employee Status:
RegularNumber of Openings:
0Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
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