Patient Account Representative Job at Pinehurst Medical
Position Summary
Pinehurst Medical Clinic is seeking a Patient Account Representative to join our central billing office in Pinehurst, NC. This position plays a key role in patient care working with our providers in providing the best in patient care by leading the daily operations by providing a personal and unified effort to assist patients with questions they might have regarding their accounts while providing a more comprehensive method of maintaining and monitoring patient accounts, specific accounts assignment and regular report analysis. This is a full-time day shift position and does not require weekend or holiday hours
Essential Functions and Responsibilities
- Responsible for telephone and walk-in inquiries regarding billing and insurance-related matters.
- Assists with coding and error resolutions, with direct participation with management and other staff members to resolve accounts.
- Works accounts receivable.
- Posts payments from patients and collects co-pays through cash, check, and credit card.
- Prepares/approves any adjustments to accounts providing a detailed explanation.
- Handles changes in patient information relating to registration information including insurance/guarantor information.
- Conducts patient interviews, securing prepayments for treatment, and/or arranging financial agreements prior to services being provided.
- Maintains appropriate records concerning inquiries, account resolutions, etc.
- Assist with all pre-certifications, regarding to patient accounts as needed.
- Responsible for follow-up of denied claims and alerts management of any problems in a timely manner
- Performs other duties as assigned.
Qualifications
Education (Including Licenses and Certifications):
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Experience:
- One to two years of experience in a medical office setting is preferred.
- CPT and ICD-10 coding experience highly desired
Day Shift (Monday through Friday) no weekends or holidays
40 Hours Per Week
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.