Patient Account Specialist Job at SGA Dental Partners
Description:
Patient Account Specialist
Job Details
Job Type
Full-time
Albany, GA
Description
Patient Account Specialist
We are looking for a competent, detail oriented and organized Patient Account Specialist. You must be able to coordinate a balance between creating and maintaining positive patient relationships and ensuring accuracy of patient accounts. Our Patient Account Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.
Requirements
Responsibilities
- Ensure accuracy of patient account balances within practice management system
- Investigate historical activity for patient account
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and patient balance issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status
Skills
- Proven experience as a patient account specialist or similar role
- Knowledge of billing procedures and collection techniques
- Extensive Working knowledge of MS Office, including Excel & Outlook
- Ability to organize and carry out action plans
- Comfortable working with targets
- Patience and ability to manage stress
- Excellent communication skills (written and oral)
- Skilled in negotiation
- Exceptional Problem-solving skills
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