Patient Accounts Representative Job at Lee Health
Location: Gulf Coast Medical Center
Department: Registration Services
Workdays/Nights: Variable
13681 Doctor's Way
Shift: Shift 3
7:00:00 PM to 7:00:00 AM
Fort Myers, FL 33912
Work Type: Full Time
Exempt: No
Job Summary
Summary:
As a first point of access for Lee Memorial Health System customers this position completes and assists with insurance verification, authorization, and financial screening to secure maximum reimbursement for the Health System. This position is also responsible for confirming patient identity and uses Epic and on-line resources to ensure Medicare medical necessity. It also requires excellent verbal, analytical and customer service skills due to the varying methods of continuous communication which occurs telephonically, in person, and bed-side in a direct clinical care setting. Requires extensive computer knowledge and analytical experience to navigate and interpret information provided by a multitude of payers. This job requires the ability to be multi-task oriented while using critical thinking skills to appropriately handle complexity and stress while displaying excellent customer service at all times.
Job Requirements
Responsibilities:
Educational Requirements
Preferred
Additional Requirements
Post high school training or college preferred.
Experience Requirements
Preferred
Additional Requirements
Experience with Epic is a plus.State of Florida Licensure Requirements
Preferred
Certifications/Registration Requirements
Preferred
US:FL:Fort Myers
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