Patient Care Coordinator Job at Serenity Healthcare
Patient Care Coordinator
A Patient Care Coordinator is instrumental in connecting patients with life saving treatments! Our mission is to help patients take back their life through our psychiatric services including medication management, Ketamine infusions, and TMS. This position supports patients who are calling in and needing help over the phone. If you want a fulfilling job and like talking to people, this is for you!
Benefits of working with Serenity
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Above market competitive pay from $15-20/hour (DOE)
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Recession security of being in Healthcare with fast paced advancement of a tech start-up.
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Insurance benefits (Medical, Dental, Vision)- Serenity covers 90% of your insurance premium
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Opportunity for growth and advancement
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Fast-paced office setting
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Paid Time Off
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10 Major Holidays Off
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401K
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Paid orientation
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Office Lunches and Treats
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Spectacular Lehi Utah views
Job Responsibilities
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Assist with scheduling appointments.
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Respond to patients via phone and email.
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Connect with and provide a positive experience for patients.
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Educate patients on various treatment options our Healthcare company provides and answer any questions or concerns.
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Record patient information into our system.
Required Qualifications
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High School Diploma/ GED.
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Proven experience in a contact center or customer support via telephone.
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Proven ability to multitask in a fast-paced environment and be comfortable in difficult situations.
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Excellent verbal and written communication, basic math skills.
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Previous experience working with computer-based information systems.
Who we are
Using advanced medical devices, we give our patients long-term success even when other treatments have failed. Serenity Healthcare is a company that is committed to creating the finest patient experience. We ensure this by investing in our employees, as success with our mission requires cultivating a culture that is people-centric, collaborative, positive, proactive, and open to opportunity for personal and professional development. Being gifted with the
opportunity to make a profound impact on the quality of our patient's lives, creates limitless potential for growth within our organization.
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