Patient Experience Coordinator - Full Time - Brunswick Campus Job at Southeast Georgia Health System
Employment Type:Full-time
Position Type: Non-Exempt
FTE: 1.0
Schedule:
Campus: Brunswick
Department: Patient Experience
Sub:
INTERESTED IN LIVING THE COASTAL GEORGIA LIFE?
Brunswick, GA 31520
Coordinator, Patient Experience
Southeast Georgia Health System is the areas' healthcare provider and employer of choice!
BENEFITS:
- Competitive pay
- Generous Paid-time-off accrual
- 403B retirement savings with company match
- Medical/dental/vision insurance coverage
- 24/7 free gym access on campus
- Employee-assistance program
- Tuition reimbursement
- Legal services plan
WHAT YOU'LL DO:
As a Patient Experience Coordinator, you will be responsible for collaborating with departments throughout the Health System to identify and act on improvement opportunities, managing the system-wide patient grievance process, compiling statistics, and analyzing trends related to patient satisfaction and complaints. For our team members, this is more than a career — it’s a calling.
BACKGROUND:
- Bachelor’s Degree in Psychology, Sociology, Communications, English or related field from an accredited college or university preferred, or equivalent combination of experience and education preferred.
- Three (3) to five (5) years’ customer service experience required. One (1) to three (3) years’ of progressive, related experience in a healthcare setting preferred.
ABOUT THE AREA:
Southeast Georgia Health System is in the heart of Georgia's Golden Isles, renowned for gentle breezes, grand oak trees, the sound of the surf, and our prized, ecology-rich Marshes as described by Sidney Lanier in the poem, "The Marshes of Glynn."
COVID-19 Mandate:
To ensure the safety of our patients, employees, and communities, Southeast Georgia Health System requires all staff, students, volunteers, and contractors to be vaccinated for COVID-19 unless granted a religious or medical exemption.
Equal Opportunity Employer
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