WebMed Mental Health is looking for a motivated, reliable, and independent Patient Registration Coordinator to greet patients and facilitate the patient registration flow at our clinic in Cloquet.

WebMed provides outpatient psychiatric and substance use disorder services to a diverse client population in Duluth and Cloquet. Come join our team! We offer a comprehensive benefit package and a Monday through Friday clinic schedule.

Essential duties and responsibilities:

Patient Care

• Welcome patients and visitors to the clinic by greeting them and answering inquiries or referring questions to other staff members
• Schedule appointments for the providers to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms. Prepare a daily schedule of appointments for each provider
• Collect, input, and verify all patient demographic information at time of their appointment
• Obtain patient blood pressure, pulse, and weight
• Obtain necessary signatures, collateral data, and information requested by providers
• Scan in documentation to patient charts
• Perform collection of specimens from patients as delegated, and send those items to the appropriate recipient
• Assist providers, therapists, and counselors with day to day operations
• Answer phone calls and process paperwork
• Assist counselors with client charting and maintenance
• Assist ill or distraught patients as necessary
• Maintain reception area in a neat and orderly condition
• Open and sort office mail; prepare outgoing mail for pickup
• Participate in the medical office emergency routine when required. Summon ambulance or EMS or assist other staff members as needed

Team Work

• Assist other departments and offer support to staff
• Actively participate in staff meetings and task groups
• Maintain professional appearance
• Maintain positive, professional relationships and use appropriate verbal, non-verbal and written communication with all individuals

Required Skills/Abilities:

• Customer service skills to deal with the public and assist ill or distraught patients
• Basic office skills such as typing, scanning, and faxing
• Good organizational skills
• Detail-oriented and able to work in a fast-paced environment with multidisciplinary staff

Minimum Qualifications:

• Commitment to high quality client care required
• Patient care experience preferred; behavioral health experience is a plus
• Must be 18 years of age, able to pass MN Dept. of Human Services Background check.
• In accordance with Minnesota Rules 245G.11 subdivision 1; all employees must be free of chemical use problems for at least one year immediately preceding their hiring and must sign a statement attesting to that fact. Chemical use problems are defined as: receiving treatment for substance use within the period specified for the position in the staff qualification requirements, including medication-assisted treatment; substance use or mental health disorders that have negatively impacted the staff member’s job performance; substance use or mental health disorders that affect the credibility of treatment services with clients, referral sources, or other members of the community; and symptoms of intoxication or withdrawal on the job.

Minimum Education:

• High school degree or Equivalent

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

WebMed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

EOE

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient

Schedule:

• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Behavioral health: 1 year (Preferred)

Work Location: One location

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