Patient Services Representative Job at Coastal Carolina Health Care, P.A.
About us
Coastal Carolina Health Care, P.A. is a medium business in New Bern, NC. Our goal is to CCHC's mission is to promote the health of our patients by providing high quality, compassionate, comprehensive, and personalized health care. CCHC's vision is to consistently meet the changing health care needs and exceed the expectations of the patients we serve..
CCHC Southern Gastroenterology is looking for a Patient Services Representative to join our team. The successful candidate will be responsible for providing excellent customer service to patients, scheduling appointments, and managing patient records. The ideal candidate will have excellent communication skills, the ability to multitask, and a strong knowledge of medical terminology. This is an excellent opportunity for someone who is passionate about providing quality healthcare services and making a difference in the lives of our patients. Medical Office experience or Associates Degree in Medical Office Technology is preferred. Full-Time, Monday-Friday.
Responsibilities:
- Greet patients and visitors in a friendly and professional manner.
- Schedule appointments and answer phone inquiries.
- Verify patient insurance coverage and collect co-payments.
- Provide information about the practice and services offered.
- Assist with patient registration and medical records maintenance.
- Answer questions about gastroenterology services and procedures.
- Provide customer service to patients and families.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Healthcare setting:
- Outpatient
Medical specialties:
- Gastroenterology
Schedule:
- Monday to Friday
Ability to commute/relocate:
- New Bern, NC 28562: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
Work Location: In person
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