JOB FUNCTION/ PURPOSE

The Payment Clerk is responsible for receiving payments from customers and recording payment transactions into the billing system.

RESPONSIBILITIES

• Sorts and processes payments for assigned districts by: opening mail, scanning or keying payments, logging payments into batch sheet; stamping checks for deposit; filing out deposit slips.
• Maintains files and correspondence related to payment processing.
• Balances district batch sheets for each monthly closing cycle.
• Files batches from monthly close-outs.
• Sends deposit slips to appropriate bookkeeper.
• Researches bookkeeper requests (misapplied payments, deposits, etc.)
• Records amount of cash collected by armored car when needed.
• Processes payments at the payment window as needed.
• Reports new service orders to dispatch.
• Other duties as assigned.

Education/Experience: High School Diploma or GED. 1 year related experience.

Technical: Basic proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Ability to work with numbers, including calculations & cash handling. Ability to type 35 WPM, including Alpha-numeric keys & 10 key-machine. Other technical skills (specific to role and location): Basic map reading ability. Ability to read meters. Working knowledge of billing & payment processing.

Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Willing to help others. Maintains composure in challenging situations.

Problem Solving & Quality: Pays attention to detail. Identifies & solves problems. Escalates issues accordingly. Checks work for quality.

Managing For Results: Works well with supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks.

Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments.

PHYSICAL DEMANDS

The work environment is characteristic of an office environment: sitting, standing, walking, bending and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Inframark is an independent, American-owned company widely recognized as a leader in Water Infrastructure Operations and Infrastructure Management Services. Learn more about us here: www.inframark.com