Summary: The Botanist, an Acreage Holding Company, is a state-licensed marijuana facility that services medical marijuana patients in the State of New York. Acreage Holdings is committed to improve the quality of healthcare for patients using natural, plant-based medicine.

Duties and Responsibilities: (As needed)

• Delivers a superior level of customer service, both in person and on the phone.
• As needed position- flexible hours required
• Consistently models professionalism; serves as a role model to dispensary staff during periods of high stress and ambiguity.
• Always maintains highest level of compliance and ensures all proper legal and Company policies and procedures are strictly followed.
• Work with store manager to diffuse difficult situations and ensures issues are resolved to the member’s satisfaction while upholding company standards.
• Professional Practice in accordance with the NYS Department of Health Rules and Regulations
• Patient Safety
• Product and Dosing consultation based on the patient’s doctor recommendation
• Monitoring Drug Interactions
• Quality Assurance
• Workflow Management
• Loss Prevention
• Community and Provider Outreach
• Have knowledge of Biotrack.
• Compare safe inventory to retail inventory in daily audits.
• Accurately balance cash drawer at the end of each day.
• Maintain appropriate retail floor stock levels and display quality.
• Work with the Dispensary Manager to communicate all issues that come up at the store.
• Maintains a clean, safe, and welcoming environment inside and outside the facility; has a high attention to detail and regularly reviews facility needs and communicates them to the appropriate parties.
• Follow company policies and procedures.
• May help in other departments as needed/Other duties as assigned.

Administrative Duties:

• Oversees, trains and manages associate(s). Responsible for the hiring, performance reviews and disciplinary action.
• Complies with Company SOP’s and New York State guidance
• Maintain personal training status and records consistent with company policies and procedures.
• Create and submit purchase requisitions to the Purchasing Department
• Create and send daily and weekly progress summary report emails to Director of Retail

Basic Qualifications:

Education and/or Work Experience Requirements:

• Active Pharmacist License in New York State in good standing-Required
• Able to gain access to the New York State PMP (Prescription Monitoring Program)- Required
• Has completed a four-hour course pursuant to section 1004.1 in the NYS Medical Marijuana Program Rules and Regulations- Required
• Retail experience in a pharmacy- Preferred
• At least one-year managerial experience- Preferred

Additional Qualifications: Specific skills required to perform the daily tasks and job duties. Be specific. Some examples are:

Required Knowledge

• Proficient in terms of operating computer & office equipment (Microsoft Office; Word, Excel, PowerPoint. Office Equipment; Copiers, Printers, Telephone Systems).
• Ability to provide excellent customer service
• Ability to maintain confidentiality
• Ability to focus, attention to detail
• Ability to work effectively as part of a team
• Effective communication skills
• Ability to remain calm in periods of high stress or unusual activity

Skills and Abilities

• Flexibility in Schedule
• Strong leadership skills: Ability to effectively lead, coach, and develop direct reports.
• Organizational skills (vis-à-vis managing the team and data)
• Excellent problem-solving and analytical skills, with a proven record of accomplishment of delivering against multiple priorities in a fast-paced, dynamic environment.
• Attention to detail in all aspects of job responsibilities.
• Ability to multi-task.
• Exceptional time-management skills; Ability to effectively plan, prioritize and deliver.
• Ability to maintain confidentiality; reliable and honest.
• Attention to detail to ensure the highest level of quality finished products
• Effective communication/listening skills, and ability to influence decision making.
• Ability to remain calm in potential periods of high stress or unusual activity.