Personal Computer Support Tech Job at Imperial Reg. Detention Center
Hourly Rate $25.94
Position Description
Position Description
Facility Name:
IMPERIAL REGIONAL DETENTION FACILITY
Position Title:
Personal Computer Support Technician
Department:
Administration
Status:
Non-Exempt
Effective Date:
02/17/2022
Position Summary:
Reports to the deputy warden. Responsible for performing intermediate level systems support work operating automated data processing equipment which has the capabilities of data storage and data computation using several different software applications in compliance with Management & Training Corporation (MTC) and customer directives.
Essential Functions:
- Establish and then maintain the LAN for the facility which includes a computer driven reporting system.
- Maintain the corporate nation-wide WAN connection through coordination with MTC’s corporate IMS staff.
- Maintain WAN connectivity with the local client standards.
- Create and maintain Internet connectivity at the facility.
- Establish and maintain internal LAN operations for the computer lab in the facility’s education department.
- Coordinate with MTC’s IMS staff in trouble shooting and correcting both computer hardware and software problems for all facility computer systems.
- Provide staff input on systems upgrades and functional equipment acquisitions.
- Assist in the technical operation of the computer driven components of both the facility’s staff and detainee telephone systems.
- Maintain accountability of all computer items not specifically assigned to other staff.
- Promote the development of positive social skills through modeling appropriate behaviors and intervening when inappropriate behaviors are observed.
- Maintain accountability of detainees and property; adhere to safety practices.
It is expected the incumbent will perform other duties as assigned with in his/her scope of work determined by management instead of the reference to capabilities.
Education and Experience Requirements:
High school diploma or equivalent, technical training and general knowledge of computers and computer systems, plus five years related experience required. Must be 21 years of age. Valid driver’s license in the state of California with an acceptable driving record required, unless waived by management.
Post Hire Requirements:
Must successfully complete annual in-service training requirements and maintain appropriate facility clearance.
Warden
Date
Vice President, Human Resources
Date
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