Hoffman's Exterminating has an open position for a Service Manager to assist ownership and Management with the Day to Day Operations of our service team.

Must be local to the Northfield Office.

Hoffman’s Exterminating is one of the fastest growing and most dynamic Pest Control companies in the South Jersey & Philadelphia area. We currently operate out of 5 offices, (Mantua NJ, Woodbury Heights NJ, Malvern PA, Northfield NJ and Middletown DE.)

The Service Supervisor is responsible for the overall success and Service Quality of the company. Plan, organize, direct, coordinate, and control activities and functions to achieve goals and objectives while maintaining corporate standards. Maintain profit and loss accountability for multimillion dollar company.

Responsibilities

• Manage Technician Service and Sales activities.
• Coordinates inventory, production, and equipment maintenance in accordance with policies and procedures.
• Directs the development and implementation of all service strategies utilized by the Company.
• Oversees company functions including scheduling, allowance, cancellations and growth.
• Develops plans for the efficient use of materials, equipment and employees.
• Reviews production costs and product quality, and modifies production and inventory control programs to maintain and enhance profitable operations.
• Prepares annual budget, re-projections, and monthly projections.
• Evaluates performance, makes salary recommendations, and administers disciplinary actions consistent with company policy.
• Evaluates quality of service provided to customers and develops procedures to minimize customer complaints. Prepares service and corporate reports.
• Ensures recruiting, interviewing, and staffing of personnel are conducted to efficiently staff the service, sales, and administrative function.

Requirements

• Minimum of four (4) years Pest Control experience required.
• Minimum of two (2) year management experience required.
• Demonstrated knowledge of the organization, products, and/or services required.
• Certificates, licenses and registrations as required by federal and state.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Pest Control: 4 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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